“Our commitment to exceptional customer service helps to ensure that our customers get the full benefit of our products, and quickly see the measurable improvements in student enrollment, retention, and engagement," commented Allison Duquette, CampusLogic Chief Revenue Officer.
PHOENIX (PRWEB) March 04, 2020
CampusLogic, higher education’s leading student financial success platform, was presented with a Silver Stevie Award for Customer Service Department of the Year in a Computer Software Company of 100 or More Employees in the 14th annual Stevie Awards for Sales & Customer Service. Rapidly-growing CampusLogic attributes this accomplishment to its ongoing focus on delivering top-level service to every customer who has implemented its award-winning student financial success software solutions.
“When I imagine what a world-class Customer Success Team should be like, the Customer Success Team at CampusLogic is exactly what I imagine. The team is full of brilliant, kind, hard-working, fun, passionate people who completely embrace our company value of ‘We love our customers and they know it,’” said Chrisy Woll, CampusLogic VP of People Operations. “We are honored to be recognized for the effort our Customer Success Team puts in every day to help schools change lives.”
Purpose-driven to help schools change lives, CampusLogic transforms the way higher education delivers student financial success with the only integrated platform that removes financial barriers to improve student access, inform borrowing decisions, and increase student completion in higher education.
Much of the success of CampusLogic’s mission depends on the dedication, hard work, and in-depth knowledge of its Customer Success Team. “We love our customers and they know it” isn’t just a company value; it’s a way of life. The Customer Success Team’s quick and seamless implementations see many customers going live within 30 days, and the team’s follow-through ensures quick and efficient support. In a recent success story, Kathy Wright of Tarleton State University (a member of the Texas A&M University System), confirmed that CampusLogic’s high level of support and its ability to collaborate on innovative solutions was a key factor in choosing to partner with them.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees. The awards were presented to honorees during a gala banquet on Friday, February 28 at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S.A. and several other nations attended.
“Research shows that student financial success is an essential factor in achieving student academic success. We’re gratified to see that a growing number of schools across the country are recognizing that investing in automation to create a guided, highly personalized student experience will enable their team members to spend less time on routine compliance tasks and more time on the one-to-one advising that helps students make well-informed decisions about their education,” commented Allison Duquette, CampusLogic Chief Revenue Officer. “Our commitment to exceptional customer service helps to ensure that our customers get the full benefit of our products, and quickly see the measurable improvements in student enrollment, retention, and engagement.”
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.
CampusLogic helps schools change lives by delivering the first—and only—Student Financial Success platform that incorporates a net price calculator, complete scholarship management, personalized digital communications, simplified financial aid verification, 24x7 multilingual virtual advising, tuition and scholarship crowdfunding, and integrated data visualizations. Over 500 schools across the country use CampusLogic to provide their students with an easy, mobile, and personalized experience to simplify the financial success journey, resulting in increased enrollment, better informed borrowing, and improved retention. CampusLogic annually hosts EmpowerED, a conference dedicated to providing student financial success professionals with access to industry trends, best practices, and networking opportunities with like-minded colleagues. For more information, visit campuslogic.com.
Chief Revenue Officer, CampusLogic