DALLAS (PRWEB) September 17, 2018
In case the exciting annoucement was missed, now all Car Wars dealerships have access into every Car Wars feature to amplify and streamline productivity. It’s time to unleash your booking potential and ensure Sales and Service departments thrive.
“We’ve been hyping this up for quite some time now,” said Car Wars’ Vice President of Automotive, Mike Haeg. “We told you it was worth the wait. Now, dealers have access into every necessary solution for enhancing their bottom line. Car Wars has officially helped dealers unleash their phone potential.”
Car Wars now includes listening to and categorizing 100% of inbound and outbound calls from both Sales and Service department, as well as packed with powerful AI features. Car Wars dealers will be CRISP on every call by helping customers more quickly, gaining comprehensive insight, capitalizing on existing opportunities and actively improving phone performance.
- Help customers more quickly with Dynamic Customer Recognition, Most Qualified Agent Routing, Live Call Screen Pops and a CDK DMS Dip for service info.
- Do more with existing opportunities using Missed Opportunity Alerts, Caller Sentiment Detection, Texting, Sensitive Information Removal and Keyword Detection & Search.
- Gain comprehensive insight with CRISP Reporting, Agent Voice Recognition, Caller Gender Detection, Foreign Language Translation, Voicemail Transcription and Call Recaps.
- Actively improve phone performance with the Call Box cloud telephony solution, a Daily Agent Stats Report, Live Call Listen, Agent Talk Time Analysis and Facial Expression Detection.
Dealers: Car Wars knows you’re just as excited about the endless possibilities ahead of you. If you have any questions, please reach out to content(at)carwars(dot)com.
About Car Wars
Car Wars leverages human reviews, artificial intelligence and CRISP metrics to equip Sales and Service departments with everything they need to Own The Phone. By listening to and categorizing 100% of inbound and outbound calls at a dealership, Car Wars provides managers with insight into how every call is handled, alerts them when an opportunity needs attention and actively improves phone performance in both Sales and Service. For more information, visit http://www.carwars.com.