"I look forward to sharing the easy, yet effective methodology called CRISP, which focuses on the metrics that truly matter when improving a dealership's phone process."
DALLAS (PRWEB) October 12, 2018
Car Wars’ Vice President of Automotive, Mike Haeg, is set to speak during DealerSocket’s 2018 Roadshow stop in Philadelphia, PA.
The one-day DealerSocket event gathers industry experts to provide objective, meaningful information to take your dealership to the next level. During the roadshow tour, DealerSocket highlights its latest innovations and connects with its customers.
Haeg will lead a keynote educational session that dives into the best strategies for delivering excellent customer experience -- starting with the phone.
“Simplicity is key,” Haeg said. “I look forward to sharing the easy, yet effective methodology called CRISP, which focuses on the metrics that truly matter when improving a dealership’s phone process. The outcome? Enhancing the customer experience on every call and, ultimately, setting more booked appointments.”
Haeg’s presentation, “Don’t Lose The Deal Before It Starts: Be CRISP,” is on November 7. The DealerSocket Roadshow spans from 10 a.m. to 3 p.m. at The Rittenhouse Hotel.
Space is limited. To secure your spot at Haeg’s session, register here: https://roadshow.dealersocket.com.
About Car Wars
Car Wars leverages human reviews, artificial intelligence and CRISP metrics to equip Sales and Service departments with everything they need to Own The Phone.
By listening to and categorizing 100% of inbound and outbound calls at a dealership, Car Wars provides managers with insight into how every call is handled, alerts them when an opportunity needs attention and actively improves phone performance in both Sales and Service. For more information, visit http://www.carwars.com.