CCAPP Credentialing Selects Certemy to Implement NARR 3.0 Certification Standard

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CCAPP Credentialing is using Certemy to reduce the time and cost of certifying recovery residences by automating the implementation of the NARR 3.0 recovery home certification process for 245 residences throughout California.

Certemy's certification management software automates our NARR certification program and saves us time and money. We couldn't be happier!

Certemy, a leading provider of Software-as-a-Service (SaaS) certification management software for professional certification boards, announced today that CCAPP Credentialing is now using Certemy to eliminate paper and reduce administrative costs by automating their implementation of the NARR 3.0 certification process for recovery residences.

CCAPP Credentialing has also been using Certemy since 2017 to automate certification program applications and renewals for over 20,000 addiction counselors throughout California. CCAPP Credentialing also uses Certemy to automate candidate registration and tracking for the International Certification & Reciprocity Consortium (IC&RC) exam. Representing more than 50,000 professionals, IC&RC is the global leader in the credentialing of prevention, substance use treatment, and recovery professionals.

“CCAPP Credentialing chose Certemy to automate the NARR 3.0 certification standard because it allows our certified homes to upload documents with easy links to templates that we have pre-approved for 3.0 standards adherence,” said Sherry Daley, Senior Director, CCAPP Credentialing. “Certemy allows our users to upload all the documents that 3.0 requires AND gives our site inspectors an integrated tool that they can use on their cellphones to complete site inspections for those certification items that are not paper-based. We save staff time because Certemy automatically messages our homes when renewals are coming due, prompting them to get complete their recertification requirements before they expire. This saves us time and money. We couldn't be happier!”

Certemy's highly affordable, out-of-the-box certification management solution for NARR 3.0 is rapidly becoming the certification software standard for NARR affiliates and recovery homes nationwide. Certemy provides affiliates with the best of both worlds: NARR 3.0 content developed by industry experts combined with best-in-class software from a technology leader.

Certemy NARR Solution Benefits & Features

  • Out-of-the-box implementation of the complete NARR 3.0 specification, including agreements, agreement templates, document uploads, and site inspections.
  • Easy-to-use editor for changing NARR certification requirements or automating other non-NARR certification requirements.
  • Automated reminders that keep affiliate staff and recovery residence administrators on time and task.
  • Centralized online document storage to help affiliates and recovery homes go paperless.
  • Mobile-friendly user interface for site inspectors and recovery residence administrators.
  • Integrated payment processing to simplify online fee collection.
  • Dashboards and reports to help track compliance and spot problems.
  • Easy integration with affiliate websites and other systems as required.

To learn more about Certemy’s certification management software solution for NARR affiliates and recovery homes, please visit To schedule a personal consultation and product demonstration using your business-specific certification workflows, please pick a date and time at

About CCAPP Credentialing
CCAPP Credentialing is one of the largest drug and alcohol credentialing boards in the Nation. CCAPP Credentialing is approved by the California Department of Health Credentialing to process over 10,000 credential applications and renewals annually. Learn more about CCAPP Credentialing at

About NARR and NARR 3.0
The National Alliance for Recovery Residences (NARR)'s mission is to support persons in recovery from addiction by improving their access to quality recovery residences through standards, support services, placement, education, research, and advocacy. NARR is committed to developing and maintaining a national standard for all levels of recovery housing. The term “recovery residence” denotes safe and healthy residential environments in which skills vital for sustaining recovery are learned and practiced in a home-like setting, based on Social Model principles. The Social Model is fundamental to all levels of recovery residences. Social Model philosophy promotes norms that reinforce healthy living skills and associated values, attitudes, and connection with self and community for sustaining recovery. The NARR Standard 3.0 operationalizes the Social Model across four Domains, 10 Principles, 31 Standards, and their individual rules. The Standard is tailored to each of NARR’s four levels. Learn more about NARR at

About Certemy
Certemy provides the most affordable, configurable, and scalable SaaS software platform available for professional certification, licensing, and employee compliance management. Our cloud-based, mobile-friendly platform automates business-critical workflows for professional boards, associations, and employers of credentialed professionals. Our solution scales comfortably from the smallest customers to those serving or employing hundreds of thousands of licensed professionals. We help our customers become more efficient, transparent, and agile while reducing administrative burdens and IT costs. Our unique event-driven workflow engine allows business users to add and change credentialing and employee workflows without IT assistance or custom programming. Unlike custom solutions that are expensive to implement and change, Certemy enables rapid implementation and continuous change with a cost of ownership that is considerably lower than comparable solutions. Learn more about Certemy at

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Malcolm Lewis
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