Top consultancy applauds Centric Software's commitment to customer service and market-led innovations
CAMPBELL, Calif., April 20, 2023 /PRNewswire-PRWeb/ -- Following an in-depth review of Product Lifecycle Management (PLM) solutions for the consumer goods, retail and fashion industries, leading consultancy Frost & Sullivan awards Centric Software® the 2023 Customer Value Leadership Award. Centric Software provides the most innovative enterprise solutions to plan, design, develop, source, price and sell products such as apparel, footwear, sporting goods, furniture, home décor, cosmetics, food & beverage and luxury to achieve strategic and operational digital transformation goals.
Frost & Sullivan issues awards for Excellence in Best Practices based on its annual analysis of market challenges and solutions for the global fashion, retail and consumer goods industry. Centric Software has been recognized numerous times by Frost & Sullivan for its position at the forefront of innovation and growth in the PLM sector, winning awards in 2012, 2016, 2018, 2021, 2022 and now also in 2023.
This year's Customer Value Leadership Award highlights Centric Software's exceptional customer-driven innovation and market-led expansion of PLM into an integrated ecosystem of retail planning and pricing solutions. The report accompanying Frost & Sullivan's award points out that Centric Software's central philosophy is that its success depends on customer satisfaction, including a fast time to value and strong return on investment.
"The platform addresses problems across the entire to-market value chain, from understanding the market, product design and development, sourcing, packaging and compliance, and selling by optimizing product placement," says Karthik Sundaram, Research Director, Industrial at Frost & Sullivan. "Customers leveraging Centric Software see significant ROI from the platform, including 20% to 100% improved operating margins and 5% to 15% reduced COGS."
The addition of Centric PricingTM is particularly highlighted in Frost & Sullivan's report. Acquired from StyleSage in 2022, this latest groundbreaking offering from Centric Software is an AI-powered competitive assortment benchmarking price optimization and trend focusing solution. Centric Pricing aggregates market and competitor data, enabling customers to analyze and sort data with specificity down to the SKU level. Centric Pricing was added in response to market needs to augment Centric PLM® and Centric Planning, providing an end-to-end product concept-to-launch platform for brands, retailers and manufacturers in the fashion, retail and consumer goods markets.
"We are delighted to receive recognition from Frost & Sullivan for our customer-led innovations and commitment to customer value," says Chris Groves, CEO of Centric Software. "This award encapsulates what Centric is all about. We listen to our customers' greatest challenges and work closely with them to provide real-world innovations and next-generation technologies that offer the greatest ROI and equip them to drive growth."
Learn more about Centric PLM
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Aurore Evee, Centric Software, +16479155377, [email protected]
SOURCE Centric Software
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