ChaseData to Provide Cloud Call Center Software to Call Centers Transitioning In-House Workers into At-Home-Workers

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ChaseData, leading provider of cloud-based call center software, is offering its proven software for companies negatively impacted by the ongoing public health mandated call center shutdowns.

ChaseData continues to closely monitor the developments around ongoing coronavirus crisis and particularly its impacts on call centers nationwide. In response to the crisis, ChaseData is making available enhanced cloud-based software that enables remote call center agents, supervisors, managers and other employees critical to call center operational continuity to work from home. Call center workers can comply with rapidly evolving public health policy guidance during the crisis and safely perform their work from homes.

The Solution for Geographically Dispersed Call Center Workers

The ChaseData CCaaS software enables an average business user to quickly deploy a full-featured, secure, work-at-home workforce from anywhere using Microsoft Windows® 10 computers and a broadband connections. Managers and supervisors are also able to perform their functions from any remote location using the same basic computers. All of the monitoring, coaching, quality assurance and attendance requirements of a traditional physical call center are preserved. This allows your workers to safely perform duties from home in full compliance with virtual all social distancing and other public health guidance.

ChaseData's cloud call center is perfect for Business Continuity and Remote Call Center Worker requirements:

  • Business Continuity: Keep your call center going no matter what crisis your call center is facing now and in the future.
  • Scalability: ChaseData's cloud call center software allows you to easily supplement your existing workforce with additional remote agents immediately.
  • A solution that is deployed in hours, not months: ChaseData was in the Top 3 in the Implementation Index for Cloud Contact Center Operations, a subset category within the larger Contact Center Operations category by G2 Crowd.
  • Same power regardless of location: Call center agents, supervisors and managers can work from anywhere with a stable broadband internet connection and access the same calling capabilities and information that they would typically access in the physical call center.

When your call center requires migration of your on-site call center staff into a work-at-home call center workers, ChaseData has the solution. Please contact us and schedule a priority consultation

About ChaseData

ChaseData supplies cloud-based call center as a service (CCaaS), which can be quickly deployed anywhere by non-technical business users without the assistance of technical staff. This affordable, easy to use CCaaS software is used in over 20 countries and is affordable to virtually any business that relies on its call center to meet enterprise missions.

Learn more by visiting ChaseData’s website here:

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Andrea Boyle
ChaseData Corp
+1 1-888-841-7376 Ext: 1
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