BRISTOL, United Kingdom (PRWEB) September 21, 2019
The new restaurant concept at Intu’s Lakeside, harnesses the latest technology to offer a counter-less restaurant environment with 100% kiosk and app ordering, giving customers the best possible user experience. The founders’ vision is for Chiktopia to be recognised as the Home of Better Chicken in the UK and beyond.
As a better chicken concept founded and advised by a group of senior industry figures and led by Alastair Gordon, formerly of Ole & Steen and Jamie’s Italian, Chiktopia’s mission is to marry outstanding taste with the latest technology to offer good value food that customers crave and advocate.
The Chiktopia menu comprises fried and grilled chicken burgers, tenders, skinny fries, salads, wraps, house sauces, vegan “chicken” and thick dairy shakes. The menu is highly portable and customisable and has been designed to work equally well for eat-in, take-away, the fast-growing delivery market and drive-thru.
The new concept and Kurve’s software platform that drives it, delivers a new level of customer experience within the British fast food sector through a blended digital and traditional customer journey of speed, service and choice through a slick, quick and visually captivating kiosk and mobile app interface.
100% self-ordering, with the option to pay cash, Chiktopia’s staff are fully focused on food preparation and table service rather than transaction. Leaving it well positioned between KFC and Nandos to challenge the UK’s fast food and QSR sector.
Steven Rolfe, CEO of Kurve said: “Kurve’s platform and intuitive, visually tempting kiosk interface means we’ve created an end-to-end customer experience of sensory delight, choice, convenience, comfort and speed to rival some of the biggest players in the fast food market, with the added addition of that all-important human element of table service.”
Kurve’s all-in-one platform provides Chiktopia with all the software requirements to enable a smooth and fast journey, and scalability and agility to support the operator’s future expansion plans.
Steven Rolfe explained “Chiktopia’s new concept has demanded the highest level of design to ensure its core objectives of a smooth and quick user experience at all points of the customer journey whether instore, mobile or online are met.
“In terms of the user experience, we all believe there is no other kiosk offering like it both visually, the ease and speed of use and for operational management.
“The software was tailored to handle Chiktopia’s meal deal ordering and upselling of its extensive selection of products for a truly quick and customisable order. Everything from drinks, portion size, sauces can be customised with no complications for the customer or kitchen.
“For those who want to pay cash, we’ve included a feature to enable customers to simply print a ticket with a QR code and take it to the Kurve till point where the transaction is processed immediately.
“It is also designed to sell more and increase revenue through its advanced and integrated Como CRM functionality. Apart from the normal profiling and identification screen, Chiktopia have included an invite a friend feature, business feedback and transaction history. With all customer and transaction data ubiquitously fed into the Kurve PoS.
“From an operational perspective, the Kurve’s built-in fast food kitchen management system offers multiple kitchen management screens together with bump bars, to manage the food, order packaging and manages the control point to ensure the right customer gets the right order.”
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