Growing a profitable company requires strong leadership, conviction in your vision for the company and employing good people who bring a different perspective from your own to the business.
LONDON (PRWEB) February 12, 2020
The Founder & CEO of Creative Virtual, a world leader in customer and employee engagement solutions, discusses leading the company and being a global player in the chatbot, virtual agent and live chat industry in a recent episode of The Leaders Council podcast. The Leaders Council of Great Britain and Northern Ireland is talking with leadership figures from across the nation, including Creative Virtual’s Chris Ezekiel, as part of their new podcast.
Chris was invited to an episode of the podcast, which also includes an interview with Sir Geoff Hurst. Host Matthew O’Neill asked both guests a series of questions about leadership and the role it has played in their careers to date. In the episode, Chris touches on the importance of having a healthy body and mind as a leader and being able to motivate people and make difficult decisions when needed to move the company forward.
“It was a pleasure to be a part of The Leaders Council podcast with Sir Geoff Hurst,” says Chris. “Growing a profitable company requires strong leadership, conviction in your vision for the company and employing good people who bring a different perspective from your own to the business. I’m proud of the Creative Virtual team and the work we’ve done together to build a successful company in a very competitive marketplace over the last sixteen years.”
“I think the most informative element of each episode is the first part, where Matthew O’Neill is able to sit down with someone who really gets how the industry works and knows how to make their organisation tick,” says Lord Blunkett, chairman of The Leaders Council of Great Britain and Northern Ireland. “Someone who’s there day in day out working hard and inspiring others. That’s what leadership is all about.”
More information about Creative Virtual and the company’s award-winning chatbot, virtual agent and live chat solutions is available on the Creative Virtual website.
ABOUT CREATIVE VIRTUAL
Creative Virtual, winner of the Queen’s Awards for Enterprise: Innovation 2017 and Frost & Sullivan’s 2019 AI-Enhance Customer Self-Service Product Leadership Award, is a world leader in self-service solutions that enable anywhere, anytime customer engagement between brands and their customers. Leading global organisations including Lloyds Banking Group, BT, HSBC, Chase and InterContinental Hotels Group rely on our award-winning V-Person™ technology to improve their customer support experience, increase sales, reduce costs and build brand loyalty.
Backed by an experienced, expert team as well as an extensive partner network, our innovative virtual agent, live chat, knowledge management and business intelligence platform empower organisations to provide customers with consistent, accurate, personalised and seamless omnichannel engagement across web, mobile, social, SMS, contact centre, service desk, live chat and IVR channels. Delivering significant contact deflection and reductions in average call handling times, as well as increased first contact resolution, together with powerful customer analytics and outcome tracking, the V-Person Smart Help platform is the most compelling self-service product in the world today.
Creative Virtual is headquartered in the United Kingdom with operations in the United States, Australia, New Zealand, India, Singapore and Hong Kong. For more information about Creative Virtual and V-Person technology, please visit our website at https://www.creativevirtual.com.