NEW YORK (PRWEB) September 14, 2020
CipherHealth, the industry leader in healthcare technology solutions for patient engagement and communication, will host an educational webinar for healthcare providers focused on the urgent needs to monitor staff well-being and provide an opportunity to freely share their concerns during this unprecedented time.
The “Roadmap to Recovery: Caring for the Caregivers” educational webinar will be hosted by Lisa Romano, CNO at CipherHealth, who will explain why now is the time to address the hidden COVID-19 crisis of staff burnout, depression, and PTSD. She will be joined by Vanessa Mona, Director of Care Experience at Henry Ford Health System (HFHS), who will discuss how her team implemented an Employee Wellness Rounds program as a real-time communication and feedback process to provide psychological first aid in the midst of a rapidly evolving crisis.
Attendees will learn:
- How to close the loop to ensure staff concerns are validated (including referrals to EAP when appropriate)
- Best practice questions for leaders to ask during staff wellness rounds
- Rounding workflows that HFHS leaders used to identify, capture, and act upon staff feedback
The webinar will take place on Wednesday, September 16th, at 2:00 PM Eastern. To learn more and register for the webinar, click here.
Continuing Education Credit Offered
This webinar is jointly provided by CipherHealth and the Postgraduate Institute of Medicine. The maximum number of hours awarded for this Continuing Nursing Education activity is 1 contact hour.
About Vanessa Mona, Director of Care Experience, Henry Ford Health System
Vanessa has been with HFHS for over 20 years. She was integral in the development and deployment of HFHS Culture of Caring, System Patient Education and Entertainment system, Rounding and the HFHS HRO Journey deployment.
About Lisa Romano, MSN, RN, Chief Nursing Officer, CipherHealth
Passionate about improving the health of patients across the healthcare continuum, Lisa brings more than 30 years of experience in clinical practice, healthcare IT strategy, and healthcare operations to her current role.
CipherHealth is an award-winning digital engagement platform committed to enhancing communication and coordination throughout the care continuum. Since 2009, CipherHealth has shaped the patient engagement market, delivering groundbreaking products to help providers achieve and sustain improved health outcomes. CipherHealth’s portfolio of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.