City of Decatur Selects GovSense Software Solution for e-Permitting Program

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GovSense Government Resource Planning (GRP) software to provide City of Decatur with online permitting, planning, inspections and code enforcement.

When it came to finding the right technology solution, GovSense proved they can not only meet our current needs, but will be with us every step of the way as we grow well into the future.

GovSense, a leading cloud-based GRP software solution provider for state and local government, announced that the City of Decatur, Georgia has chosen the company’s unified software system for permitting, planning, inspections and code enforcement automation due to its online portal capabilities, secure cloud technology and ease of use.

Providing citizens with online permitting options has been a goal for the City of Decatur’s Design, Environment and Construction (DEC) Division since its formation in 2013. The Division required a software solution that enables contractors and citizens to submit plans electronically so City staff can review and respond to these applications online, accelerating processes and increasing accuracy. To fully support the City’s comprehensive e-Permitting Program, the GovSense planning, inspections and code enforcement software modules were also selected.

Gary McTall, GovSense co-founder, explained why having a robust technology solution that enables online permitting, application submittal and tracking is key. “GovSense provides an easy, powerful and fast system that will grow with the City. Decatur is paving the way for greater transparency and stronger relationships with its constituents, and we’re excited to be a part of their success,” McTall said. “Through our cloud-based solution, citizens will see an immediate positive impact on the level of service delivery from their City.”

The DEC surveyed more than 15 companies that provide electronic permitting services and conducted six presentations with selected vendors. The interview panel consisted of staff from different departments, DEC customers, including frequent builder applicants, Technology Committee members and the DEC Division itself. After completion of the interviews, the panel concluded that GovSense will provide the best value, the best technology and the best customer experience for the City of Decatur and its customers.

John Maximuk, Design, Environment and Construction Director at the City of Decatur, explained the importance of choosing a software system that completely supports their e-Permitting Program. “The benefits of online submittals include reduced travel time and cost, decreased printing costs and greater transparency into project status,” Maximuk stated. “When it came to finding the right technology solution, GovSense proved they can not only meet our current needs, but will be with us every step of the way as we grow well into the future.”

GovSense helps local governments gain a 360° view of their jurisdictions, saving time and money from improved efficiencies, complete transparency and streamlined operations. The company recently launched a revitalized website at

About GovSense

GovSense built the first unified, true-cloud solution designed specifically for local government. GovSense empowers jurisdictions with flexible, easy-to-use software that enables collaboration in finance and accounting, budgeting, utility billing, fund and project management, economic development, asset management, GIS, inspections and enforcement, planning, and permitting and licensing. In addition, the company’s implementation approach is driven by business processes, not technology. GovSense utilizes an implementation methodology that results in rapid time to value for all jurisdictions, regardless of what challenges specific departments face. The company delivers user-friendly software solutions tailored to jurisdictions’ requirements in weeks and months, not months or years.

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Cynthia Lozano
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