Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

Clientsuccess Acquires Baton To Offer World-Class Onboarding & Implementation Solutions


News provided by

ClientSuccess, Inc.

Jun 27, 2024, 14:00 ET

Share this article

Share toX

Share this article

Share toX

Clientsuccess Acquires Baton To Offer World-Class Onboarding & Implementation Solutions
Clientsuccess Acquires Baton To Offer World-Class Onboarding & Implementation Solutions

ClientSuccess has acquired Baton, a leading customer onboarding and implementation platform, to enhance their customer success offerings. This strategic move aims to deliver faster, scalable solutions for customer onboarding and streamline project management, significantly improving customer engagement and satisfaction.

SILICON SLOPES, Utah, June 27, 2024 /PRNewswire-PRWeb/ -- ClientSuccess is excited to announce the acquisition of Baton, a modern customer onboarding and implementation platform designed to deliver rapid, scalable solutions for customer onboarding, streamline customer-focused projects, and enhance customer engagement. This acquisition further accelerates ClientSuccess's commitment to delivering unparalleled customer onboarding & implementation solutions, which can be leveraged as a stand-alone solution or a fully integrated offering within our leading customer success platform.

In the current market, where tool consolidation is becoming more commonplace, ClientSuccess is focused on expanding our capabilities and delivering comprehensive solutions that meet the evolving needs of our customers. Our previous acquisition of Status in November 2023 enhanced our onboarding management capabilities and received overwhelmingly positive feedback from our customers. We also heard the call for more robust customer onboarding features, implementation, and project management features. The acquisition of Baton allows us to offer these features now, accelerating our roadmap and providing immediate value to our customers and prospects.

"By adding Baton, we're enhancing our suite of solutions to offer a comprehensive, all-in-one platform for managing customer relationships from onboarding through the entire journey." said Dave Blake, Founder/CEO of ClientSuccess.

Post this

Why Baton?

Baton's innovative software transforms customer onboarding and implementations by automating workflows, enabling deeper collaboration with customers, and accelerating time to value. It allows teams to:

Standardize Onboarding Workflows: Project templates ensure consistency across engagements, providing a seamless experience for internal stakeholders and external customers.

Accelerate Time-to-Value: Real-time task-level reporting facilitates daily improvements and automation from start to finish, freeing teams to focus on delivering outcomes efficiently and quickly.

Achieve Scalability: Unlike spreadsheets and legacy project management tools, Baton consolidates projects, resources, and customer management into a single platform, enabling scalable solutions for growing organizations.

What This Means for ClientSuccess Customers

For our existing customers, the integration of Baton into the ClientSuccess platform represents an exciting opportunity to deliver even better customer experiences across the entire customer journey. Our customers will benefit from a more comprehensive solution designed to streamline workflows and accelerate time-to-value, aligning perfectly with our mission to provide extraordinary customer experiences, high retention, and significant revenue growth.

"Our customers have spoken and confirmed their desire for a unified solution to manage their entire post-sales experience, rather than bouncing between several siloed tools," said Dave Blake, Founder/CEO of ClientSuccess. "With this move, we're doubling down in this space by adding Baton to our suite of solutions for our customers. We're thrilled to welcome Baton's customers and are committed to ensuring that Baton remains a leading, standalone customer onboarding and implementation solution. At the same time, we look forward to fully integrating Baton's powerful capabilities into the ClientSuccess platform, offering our clients an all-in-one solution for managing customer relationships – from onboarding through the entire customer journey."

Join Us on This Journey

This acquisition is a testament to our ongoing dedication to enhancing our offerings and delivering the best tools for customer success, customer onboarding, and customer experience. We invite you to learn more about how the ClientSuccess + Baton integration can benefit your team by scheduling a demo with us today.

Stay tuned for upcoming announcements and webinars where we will showcase the combined power of our new capabilities.

For more information about ClientSuccess and our customer success solutions, visit www.clientsuccess.com.

To learn more about Baton and its customer onboarding solutions, visit www.hellobaton.com.

About ClientSuccess:

ClientSuccess, Inc. is a leading customer success platform, empowering mid-market and SMB B2B SaaS companies to proactively manage the customer journey, measure customer health, and maximize retention and growth. Our platform is known for its simplicity and effectiveness in delivering exceptional user experiences and the fastest time to value in the customer success space.

About Baton:

Baton is an innovative customer onboarding and implementation platform designed to accelerate customer onboarding, enhance customer engagement, and streamline implementation processes. Baton helps organizations standardize workflows, accelerate time-to-value, and scale operations efficiently, making it an invaluable tool for growing companies.

Media Contact

Ben Bouteille, ClientSuccess, Inc., 1 801.900.5094, [email protected], www.clientsuccess.com

LinkedIn

SOURCE ClientSuccess, Inc.

Modal title

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.