Cloud-Based SmartKargo, Hawaiian Airlines Renew 5-Year Contract

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SmartKargo has allowed Hawaiian to empower customers with real-time shipment information, gain access to advanced tools such as mobile apps and integrate quickly, and seamlessly, with airline systems and a network of 3rd party providers. This was accomplished via the SaaS solution offered through the Microsoft Azure platform and the large number of APIs that SmartKargo can provide.

Streamlined participation in e-commerce growth is available to Hawaiian via the platform to operate first-mile pick-up and last-mile delivery for e-commerce—facilitating B2B or B2C door-to-door operations via mobile applications and 3rd party integrations.

Hawaiian Airlines has renewed its 5-year contract with SmartKargo, continuing the cloud-delivered real-time management of the carrier’s air cargo business.

“For the past 5 years, the SmartKargo Cloud solution has provided Hawaiian Air Cargo with the advanced digital tools needed to quickly transform our cargo operations--to support growth and an improved customer experience in Hawai‘i and abroad." --Brad Matheny, Managing Director of Cargo at Hawaiian

QuantumID Technologies today announced that Hawaiian Airlines has renewed its 5-year contract with SmartKargo, continuing the cloud-delivered real-time management of the carrier’s air cargo business using the advanced end-to-end Software as a Service (SaaS) solution. Hawaiian was the first U.S. carrier to adopt the SmartKargo Cloud platform in 2014, with the implementation Go Live in 2Q 2015.

Since then, the airline has utilized the innovative set of integrated tools that the SmartKargo SaaS solution offers to support and grow its domestic and international Cargo business, including the addition of freighter-configured ATR-72 aircraft to support a new All Cargo Overnight service within the Hawaiian Islands. The airline in 2017 also unveiled its multimillion-dollar Charles I. Elliott Maintenance and Cargo Facility, the Honolulu hub of its cargo business.

Brad Matheny, Managing Director of Cargo at Hawaiian said: “For the past 5 years, the SmartKargo Cloud solution has provided Hawaiian Air Cargo with the advanced digital tools needed to quickly transform our cargo operations. As a result, our team was able to further digitize our processes to support faster air freight operations, growth and an improved experience for our customers in Hawai‘i and abroad. We are very pleased to extend the partnership and look forward to continuing to grow and innovate.”

SmartKargo has allowed Hawaiian to empower customers with real-time shipment information, gain access to advanced tools such as mobile apps and integrate quickly, and seamlessly, with airline systems and a network of 3rd party providers. This was accomplished via the SaaS solution offered through the Microsoft Azure platform and the large number of APIs that SmartKargo can provide.

The enhanced capabilities of the SaaS solution have also given Hawaiian access to paperless e-AWBs; ease of booking for Cargo agents and customers with single- screen data entries; powerful pricing and rate-making via simplification; real-time capacity management: user-configurable real-time Business Intelligence and reporting; and integrated Cargo Revenue accounting.

In addition, streamlined participation in e-commerce growth is available to Hawaiian via the platform to operate first-mile pick-up and last-mile delivery for e-commerce—facilitating B2B or B2C door-to-door operations via mobile applications and 3rd party integrations.

Milind Tavshikar, Chief Executive Officer, QuantumID Technologies, SmartKargo said: “On behalf of the SmartKargo team, we are grateful to have the continued support of Hawaiian’s Air Cargo team as well as their exemplary and forward-looking leadership. We look forward to supporting their growth and in enabling new opportunities in the marketplace as they arise.”

About SmartKargo

The SmartKargo end-to-end platform has robust mobile applications and advanced technologies such as real-time information, business intelligence, mobile apps, and machine-learning capabilities–while providing quick and seamless integrations with an airline’s current or future systems via APIs, for fast deployment and integration.

The end-to-end technology is an extension of the SmartKargo Cloud SaaS solution that is built upon the world’s leading global cloud infrastructure, Microsoft Azure. SmartKargo Cloud provides ease-of-use and instant access to shipment information for all members of the value chain. Azure is the world’s leading cloud platform that supports our robust mobile applications.

About Hawaiian Air Cargo

As the first U.S. airline certified to ship cargo in 1942, Hawaiian Air Cargo is a flagship carrier of the Pacific. For more than 70 years, we have provided high quality overseas shipping and outstanding customer service. Our dedication has helped us build outstanding relationships with local and international customers, freight forwarders, carriers and many others in the industry. Our streamlined process begins the moment you request an estimate for shipping cargo. Whether you’re shipping an animal, food or furniture, we’re committed to giving you clear and easy-to-understand estimates and guidelines for all your air shipping needs. We offer personalized service that includes fast and affordable shipping for domestic and international cargo that are tailored to your needs.

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 15 years (2004-2018) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 170 jet flights daily between the Hawaiian Islands, and over 260 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

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Olivier Houri
SmartKargo
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Jay Shelat
SmartKargo
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