FISHERS, Ind. and SANTA MONICA, Calif. (PRWEB) April 07, 2020
Today, Edify Labs (edify.cx), the software company that’s redefining the way businesses manage customer engagement and cross-team collaboration, announced that Zamm Advisors, a leading cloud services agency that helps businesses of all sizes save time and money on cloud services procurement, is now part of the Edify Partner Program.
“A contact center solution that is truly omnichannel, offers 100% uptime, pay only for what you use, with a single management pane and machine learning to continually enhance the customer experience … what’s not to like!? For all these reasons and more, we are pleased to join the Edify Partner Program and are excited to start sharing the Edify Huddle platform with our clients,” said Russ Zielezinski, Managing Partner, Zamm Advisors.
Edify Huddle is the only platform that unites contact center (CC), unified communications (UC), and real-time communications (CPaaS/API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. This frictionless transfer capability gives agents the ultimate flexibility to serve customers faster and more completely from a single pane of glass. Edify Huddle Basic delivers unified business communications for $10 per user/month. Edify Huddle ML delivers comprehensive cloud-native omnichannel business communications with machine learning for $7 per user/day.
“Expanding the reach of Edify Huddle via partnerships with leading technology consultants and advisors is an important part of our business strategy,” said J.P. Dundas, Edify Vice President, Channel Sales & Alliances. “We can’t wait to start helping Zamm Advisors’ clients enhance their CX and internal collaboration capabilities by launching Huddle into their organizations, and we look forward to a long-term relationship with the Zamm team.”
About Zamm Advisors
Zamm Advisors is a leading technology agency that helps businesses of all sizes save time and money on telecom and IT technology service procurement. Through close-working partnerships with more than 100 technology service providers, Zamm Advisors is able to leverage its extensive expertise to provide viable technology solutions for clients.
About Edify Labs, Inc.
Edify connects businesses with customers and employees with each other. The company’s Business Communications as a Service (BCaaS) platform, Huddle, is the only one uniting contact center (CC), unified communications (UC), and real-time communications platform (API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. Edify removes all the risk of using its cloud-based platform with five free users forever, global availability, real-time redundancy, usage-based pricing, and a 100% SLA uptime guarantee. Learn more at edify.cx.