ConverseNow Pioneers Global Movement Toward Ethical AI as Founding Member of Conversational AI Leadership Council
Leading voice AI company joins more than 400 tech executives, media and politicians worldwide in signing charter for consumer protection around AI technology
CHATTANOOGA, Tenn., April 26, 2023 /PRNewswire-PRWeb/ -- ConverseNow, the leading voice AI technology platform for restaurants, today joined the Conversational AI Leadership Council, an organization bringing together the world's foremost AI thought leaders to promote ethical AI, AI regulation and consumer protection. As an inaugural Council member, ConverseNow has signed the Ethics & Integrity Charter for LLM-Based AI, a two-page document which provides philosophical guardrails around technologies like OpenAI's ChatGPT and Google's Bard.
Dedicating itself to creating responsible AI since its founding in 2018, ConverseNow continues to promote the advancement of AI across a multitude of business fields, always with the consumer in mind. Joining the Conversational AI Leadership Council allows ConverseNow to continue pushing their technology forward while also shaping the ethical practices influencing AI's rapid evolution.
"AI is already changing the world around us, and now is the time for organizations leading that change to hold themselves accountable what we create," said Ben Brown, Vice President of Marketing and Customer Experience at ConverseNow, who signed the charter on behalf of the company. "Services like ChatGPT, Bard and our own set out to make people's lives better, and joining this esteemed group helps us create the gold standard of ethical AI for generations to follow."
The Conversational AI Leadership Council, and resulting Ethics & Integrity Charter for LLM-Based AI, brings together technologists trusted within their own organizations to promote six core pillars around effective regulation and consumer protection pertaining to AI technology: Transparency, inclusivity, accountability, sustainability, privacy and compliance.
ConverseNow signed the charter at Project Voice, an annual summit for AI thought leaders.
"AI has uniquely brought political liberals and conservatives together with an urgency to protect our shared future. This Ethics & Integrity Charter for LLM-Based AI represents some initial fruit of that labor, and we're excited to share it with local, state, national, and international regulators the public has entrusted to turn principles into action," said Bradley Metrock, CEO of Project Voice.
"With so many people jumping onto the AI bandwagon, it's imperative for those who have been working in AI for years to help set regulations for others to follow," said Vinay Shukla, CEO and Co-Founder of ConverseNow. "We're proud to be a leader in AI, and to continue exemplifying a people-first philosophy we believe every technology company should value."
To view the full Ethics & Integrity Charter, please visit this link (via Change.org):
About ConverseNow
ConverseNow provides voice AI-powered virtual ordering assistants for restaurants to automate the order-taking process from high-volume voice channels such as drive-thru and phone. The market leader in voice AI for restaurants, ConverseNow has developed best-in-class technology that takes limitless orders with remarkable accuracy, enhancing guest experience while reducing stress for staff and doubling output during peak hours. Partnering with a growing list of multinational and national brands, ConverseNow has helped restaurants boost same-store sales up to 30%, increase average ticket up to 20%, and provide up to 12 hours of additional labor per store each week. For more information, please visit https://www.conversenow.ai
Media Contact
Benjamin Brown, ConverseNow, 7373011234, [email protected]
SOURCE ConverseNow
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