Cruise Planners Sweeps at American Express's Inaugural Travel Advisor Virtual Showcase

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The Cruise Planners franchise network rejoices as it’s nominees for the Excellence in Card Benefits Fulfillment Category triumphed with top three placements

(L to R): Frankie Blankenship, John Morgenthaler and Linda Hilson Cruise Planners franchise owners, recognized at American Express’s Travel Advisor Virtual Showcase

“Consistent customer satisfaction is one of the hardest things to maintain, but our partnership with American Express Travel makes it easier for Cruise Planners’ travel advisors to guarantee excellence by providing outstanding service,” shares Michelle Fee, CEO and Founder, Cruise Planners.

Cruise Planners joined American Express Travel for its inaugural Travel Advisor Virtual Showcase where Cruise Planners franchisees swept the entire category for Excellence in Card Benefits Fulfillment. Together, John Morgenthaler, Linda Hilson and Frankie Blankenship each ranked as the top three – in order - for Excellence in Card Benefits Fulfillment Award. The award recognizes travel advisors for their commitment in fulfilling American Express cardmember benefits. An accolade that symbolizes a major career milestone that American Express Travel Representatives’ aspire to achieve.

To be recognized, travel advisors must fulfill these card member benefits for American Express Card Holders with an outstanding satisfaction rating:

  • Cruise Privileges Program – Platinum and Centurion
  • Platinum Destination Vacations
  • Destination Family

“We couldn’t be prouder of the three franchisees who swept the Excellence in Card Benefits Fulfillment category. We are honored they have chosen to be part of the Cruise Planners family and everyone from the Home Office Team is committed to supporting them and our entire travel advisor network to continue to deliver unparalleled service to their clients,” says Michelle Fee, CEO and Founder, Cruise Planners.

Strong Bonds Lead to Great Branding

During the last 16 years, Cruise Planners has grown and strengthened its relationship with American Express Travel as a leading travel consortium in the industry and recognized for the highest level of customer service and of course, the trusted blue box. Franchisees must complete rigorous trainings and meet benchmarks of success. Cruise Planners franchisees who earn this affiliation get special access to American Express Travel benefits and exclusive programs to provide premium service to clients. This affiliation symbolizes a badge of honor for franchise owners whose credibility is cemented with American Express’ universally recognized brand.

“Consistent customer satisfaction is one of the hardest things to maintain, but our partnership with American Express Travel makes it easier for Cruise Planners’ travel advisors to guarantee excellence by providing outstanding service,” shares Fee. “It’s a treat to see Cruise Planners advisors sweep the category they have worked so hard to be nominated for.”

About Cruise Planners
Cruise Planners, the nation's largest home-based travel advisor franchise network and an American Express Travel Representative, has more than 2,500 franchise owners who independently book vacations and travel experiences for their clients. Headquartered in Coral Springs, Fla. since 1994, Cruise Planners provides its travel advisors with access to award-winning, innovative marketing; cutting-edge mobile technology; dynamic, hands-on training; lead-generating tools, as well as professional coaching and development. Cruise Planners has achieved top producer status with every major cruise line, many land vendors and maintains a philanthropic drive earning an International Franchise Association FranTech award for innovation, the Cruise Lines International Association highest honors, Magellan Awards from Travel Weekly and The American Society of Travel Advisors first-ever Franchise Partner of the Year. Learn more at http://www.cruiseplanners.com

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Caitlin Gardner
@Cruisitude
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