“CSG is pleased to have provided Independent Quality Management Services for the system implementation project,” says Tim Lenning, Director of CSG’s Program Modernization practice.
CHICAGO (PRWEB) January 31, 2023
CSG Government Solutions, a national leader in government program modernization, is proud to have participated in the Oregon Department of Transportation’s Service Transformation Program’s Oregon License Issuance and Vehicle Registration project, which was recently nominated for a State IT Recognition Award by the National Association of State Information Officers (NASCIO). The project was one of three finalists chosen by NASCIO in the Business Process Innovations category, which recognizes the use of IT to address critical business problems, improve business processes, and create new opportunities to improve the lives of citizens. CSG served as the Independent Quality Management Services contractor for the project.
The modernized system reshaped business processes and self-service options for Oregon drivers, vehicle owners and other business partners and stakeholders. The system provides Oregon’s Driver and Motor Vehicle (DMV) Services agency with additional flexibility, allowing the State to adapt to changing laws and customer needs.
“CSG is pleased to have provided Independent Quality Management Services for the system implementation project,” says Tim Lenning, Director of CSG’s Program Modernization practice. “We are committed to supporting Oregon’s focus on the customer experience and implementing cost-effective measures that improve DMV processes.”