Cybera and PivotBridge Launch Speakeasy Webinar Series to Discuss the Importance of Improving the Guest Experience in the QSR Space

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Monthly Discussions Will Explore Topics Such as the Takeout and Drive-Through Experience, Wi-Fi Analytics, Digital Ordering, Self-Ordering Kiosks, and Contactless Service

“With such a massive increase in online ordering and payment, network reliability and security have become top priorities for QSRs. Technology is playing a much more prominent role throughout the entire industry,” said Rob Chapman, Director of Security Architecture at Cybera.

Cybera, the leader in SD-WAN application and security services for the network edge, has joined PivotBridge Partners, a leading provider of technology evaluation, implementation, and management services, to announce the launch of their first joint Speakeasy Webinar Series. Taking place once a month, from December 2020 through March 2021, the live interactive discussions will focus on the importance of improving the guest experience in the quick service restaurant (QSR) space.

“The direction of the QSR industry was already focused on improving convenience. But the onset of the COVID-19 pandemic earlier this year only magnified the importance of technology in delivering a better guest experience. Our goal is to help QSRs build a more adaptive, responsive and flexible technology infrastructure so they can thrive in today’s highly competitive marketplace,” said Sam Gray, Principal Consultant at PivotBridge Partners.

“With such a massive increase in online ordering and payment, network reliability and security have become top priorities for QSRs. The limited in-person interaction also means QSRs must elevate the digital experience they deliver to their guests. In both cases, technology is playing a much more prominent role throughout the entire industry,” said Rob Chapman, Director of Security Architecture at Cybera.

Speakeasy Schedule:

  • December 9, 2020 at 5:00 pm EST – Takeout and Drive-Through Experience (Part I)
  • January 13, 2021 at 5:00 pm EST – Digital Ordering Enhancements that Cut through the Competition (Part II)
  • February 10, 2021 at 5:00 pm EST – Self-Ordering Kiosks and Contactless Service (Part III)
  • March 10, 2021 at 5:00 pm EST – How to Leverage Wi-Fi Analytics to Build Your Brand and Deliver Promotions (Part IV)

Who Should Attend:
Business and technical leaders in the QSR space can benefit from hearing expert insights and sharing their experiences with industry peers. All are welcome to participate in these lively, interactive discussions.

Learn More and Register Here: http://www.cybera.com/events/

About the Presenters:

Rob Chapman, Director of Security Architecture, Cybera: As Director of Security Architecture at Cybera, Rob Chapman is responsible for the company’s overall cybersecurity architecture and PCI compliance initiatives. During his career, he has focused on areas ranging from academic and enterprise technologies to big data and audiovisual systems. Chapman has a Masters in Educational Leadership and Instructional Technology from Tennessee Technological University.

Sam Gray, Consulting Principal, PivotBridge Partners: As Consulting Principal at PivotBridge Partners, Sam Gray has extensive experience and expertise in the QSR/retail industry. During his career, he has provided consulting, implementation, and support services for digital, cloud, QSR/retail, and telecom environments. He currently specializes in helping clients transition to the cloud by leveraging the power of digital transformation.

Tweet this: @CyberaInc and PivotBridge Launch Speakeasy Webinar Series to Discuss Importance of Improving #QSR Guest Experience - learn more and register here: https://www.cybera.com/events/ #QuickServiceRestaurant #DriveThroughExperience #DigitalOrdering #ContactlessService

About PivotBridge Partners
PivotBridge Partners provides quality customer representation in the ever-changing world of technology. As a trusted adviser, PivotBridge Partners manages the process of evaluating technology needs as well as selecting partner vendors to implement the most effective solutions. PivotBridge’s vision has always been to build long-term customer relationships, based on trust and communication. The value we provide to our customers is sharing our knowledge and enthusiasm to find quality telecommunications and IT solutions at a fair price. For further information, please visit http://www.pivotbridge.com.

About Cybera
Cybera cloud networks and service edge solutions empower businesses to accelerate the deployment of new technologies, services, and digital transformation strategies. As a leading provider of SD-WAN Edge solutions for the petro C-store and retail markets, Cybera solves the networking and security needs of highly distributed enterprises. Headquartered in Franklin, Tennessee, the company operates in 23 countries worldwide, serving more than 90,000 customer locations. For further information, please visit http://www.cybera.com.

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