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Dale Carnegie Training of Central and North Alabama receives multiple awards for trainer quality in 2021

Individual Trainer quality awards earned in the areas of Presentations and Leadership training. The Central and North Alabama franchise also earned a team trainer quality award.


News provided by

Dale Carnegie

Dec 20, 2021, 09:00 ET

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BIRMINGHAM, Ala., Dec. 20, 2021 /PRNewswire-PRWeb/ -- Dale Carnegie Training of Central and North Alabama has received multiple awards for trainer quality in 2021!

  • Nancy Covert, President of Dale Carnegie Training of Central and North Alabama and Robert Daniel, Avocational Trainer, received awards for the highest rated delivery of Dale Carnegie's High Impact Presentations program to corporations. This is a global award! Ratings are based upon the combination of Net Promoter Score (NPS) and the Voice of the Customer Score (VOC), trainer entrusted revenue and total number of responses. Nancy and Robert have been delivering this program to corporations and in public classes since 2006.
  • In addition, Nancy received an award for the highest rated delivery of Leadership programs to corporations. This is also a global award! Ratings for this award have the same criteria as the High Impact Presentations award. Nancy has been delivering Leadership programs to corporations and in public classes since 2001.
  • The entire training team at Dale Carnegie Training of Central and North Alabama was also recognized by winning an Overall Trainer Quality Award for North America. This Quality Award was presented to the top two Dale Carnegie franchises in each Region and is based upon the combination of NPS, VOC and total number of responses results.

Dale Carnegie Training of Central and North Alabama receives multiple awards for trainer quality in 2021!

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Participants in Dale Carnegie programs are made up of both formal and informal leaders. Psychological Safety is emphasized to create a safe place to try out new skills and ideas. The trainers are highly vetted and undergo an intense training that is ISO9002 certified to achieve consistent results globally. While part of a global organization, they are connected to your local culture, customs and language.

For over 100 years, Dale Carnegie has helped communities all over the world prosper by improving the personal and financial well-being of the people who live there and the companies that do business there. Today, we continue to cross borders and generations, showing people how to tap into the best parts of themselves to create positive change.

For more information on the programs Dale Carnegie of Central and North Alabama offers, call 256-679-8747 or visit https://www.dalecarnegie.com/en/locations/birmingham/.

Media Contact

Nancy Covert, Covert & Associates, Inc., 1 256-679-8747, [email protected]

SOURCE Dale Carnegie

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