NEWTOWN SQUARE, Pa., Feb. 10, 2020 /PRNewswire-PRWeb/ -- Rafferty Subaru has been awarded a 2020 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world's leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2019 calendar year.
"We'd like to congratulate Rafferty Subaru and all of our Consumer Satisfaction Award winners," said DealerRater General Manager, Jamie Oldershaw. "DealerRater's extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it's clear that Rafferty Subaru stands out amongst its peers in the Philadelphia area."
Rafferty Subaru has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting RaffertySubaru.com will find a "2020 Consumer Satisfaction Award winner" badge on their profile to instantly recognize it as a high-quality dealership. "Rafferty Subaru is very pleased to be recognized with the Consumer Satisfaction Award from DealerRater," says Joe Montoro, General Sales Manager at Rafferty Subaru. "We have been working hard to ensure customer satisfaction since 1977."
DealerRater features nearly five million dealer reviews and has a reachable audience of more than 32 million car shoppers each month. "Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award," says Oldershaw. "The Consumer Satisfaction Award is one way for today's shoppers to instantly recognize quality customer service regardless of brand or region."
Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers over 6 million sales and service reviews across 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 34 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
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About Rafferty Subaru
Rafferty Subaru is a car dealership in Newtown Square, PA that has been serving the Philadelphia area since 1977. The dealership provides a full range of services including quality new Subaru models, a large selection of used vehicle inventory, and a service department scheduling appointments six days a week. Rafferty Subaru believes in personalized and courteous service for all of customers, and their knowledgeable professional staff strives for excellence. The remodeled facility at Rafferty Subaru is located at 4700 West Chester Pike in Newtown Square, PA.
SOURCE Rafferty Subaru