The focus on customer service is really what sets Fresh Coat Painters apart from the competition ... I want our clients to know they are our top priority and I want them to feel comfortable with our painters in their homes. - Derek Stafford
BRUNSWICK COUNTY, N.C. (PRWEB) December 04, 2018
Local entrepreneur Derek Stafford is pleased to announce the launch of his new business, Fresh Coat Painters of Carolina Shores.
Fresh Coat Painters offers residential and commercial painting services including interior or exterior painting, deck sealing and staining, pressure washing, popcorn ceiling and wall paper removal and other services for nearly every protective coating application. Fresh Coat Painters of Carolina Shores has a 24/7 receptionist, online scheduling and free detailed quotes, and they only use high-quality materials. Fresh Coat Painters of Carolina Shores serves Brunswick County in North Carolina and Myrtle Beach, North Myrtle Beach, Little River and the surrounding communities in South Carolina.
Prior to opening Fresh Coat Painters of Carolina Shores, Stafford spent 18 years in the lighting and traffic pole industry, as a regional sales manager, national sales manager and then vice president of sales and marketing. Although he had a successful corporate career, Stafford always wanted to open his own business. Stafford and his wife, Robin, have a daughter, Olivia, two sons, Jordan and Jeffrey, and two grandchildren, Hilde and Jett. Stafford lives in Ocean Isle Beach, North Carolina.
“When we moved to this community, we spent a lot of time and energy trying to get our house painted. We saw the challenges the industry faced – and the opportunity to bring a more professional company to this area. It’s finally time to pursue that dream and I’m looking forward to being painting solution people in this area have been looking for,” Stafford said.
As part of the company’s commitment to customer service, Fresh Coat offers a 3-3-3 customer service pledge, which means calls will be answered by a live person within three rings, a quote will be delivered within three days (customer schedule permitting) and the job will be started within three weeks. Fresh Coat Painters has a national product partnership with Sherwin-Williams®, so products are guaranteed to be high quality.
“The focus on customer service is really what sets Fresh Coat Painters apart from the competition. Our painters are our employees – not subcontractors – and they have been specially trained and background checked. Fresh Coat is licensed, bonded and insured. I want our clients to know they are our top priority and I want them to feel comfortable with our painters in their homes. It’s about taking the customer service experience to the next level,” Stafford said.
Fresh Coat was founded in 2004 as part of Strategic Franchising Systems. Since 2015, Fresh Coat has been included in the Bond’s Top 100 and named to Entrepreneur Magazine’s Franchise 500 list. Fresh Coat is also part of the International Franchise Association, the Small Business Association’s Franchise Registry, VetFran and Minority Fran.
For more information about Fresh Coat Painters of Carolina Shores, call (910)249-9003, email DStafford@FreshCoatPainters.com or visit http://www.freshcoatpainters.com/carolina-shores/.