Differences Between Chinese and US Debt Collection System Explored

Share Article

Dean Kaplan Educates Chinese Government Officials on US Debt Collection Practices

The China government officials were surprised we could have an 85% success rate without shaming, harassment or litigation

Dean Kaplan, CEO of The Kaplan Group, a highly successful commercial collection agency, was recently invited by the United States-China Exchange Council (USCEC) to meet with a delegation of Chinese government officials and discuss the US commercial collection system.

The meeting, which was scheduled to last for 90 minutes, lasted over three hours as the Chinese delegation questioned Kaplan about details of the US system and Kaplan’s business, including The Kaplan Group’s ability to collect on debt without engaging in shaming practices or taking companies to court.

“Obviously, my main business goal is to help my clients,” says Kaplan “but I do consider it part of my personal mission to educate the public about debt collection. I was honored to be asked to present to this group. The Chinese business community is working to establish a uniform system, similar to our own Uniform Commercial Code. Given that it took the US ten years to develop the code, I think this is a long-term process.”

Kaplan says the Chinese delegation was most interested in learning how his company has an 85% success rate on large viable claims without engaging in practices such as harassment, embarrassment or litigation in over 97% of successful collections. They were also very interested in the role that Internet research plays in evaluating a company’s reputation as a credit risk, US laws regulating the rates of interest that can be charged, and how corporations and LLCs shield owners from personal liability. Kaplan was interested to learn that personal liability for business owners is much more prevalent in China than it is in the US.

“All in all, it was a great meeting,” says Kaplan. “There was a lot of laughter, a lot of questions, and a lot of information sharing. I always appreciate the chance to share best practices and ideas, and to learn new information about international trade.”

Kaplan’s website has information about the debt collection industry and several of the free resources that Kaplan shared with the delegation.

About The Kaplan Group:
The Kaplan Group, Inc. is a commercial collections agency founded in 1991. Known in the industry as “The Large Claim Experts”, the company provides B2B debt collection services on a contingency basis throughout the USA for domestic and international clients. Dean Kaplan has completed over $500 million in transactions during his career and personally handles all large claims. For more information, please visit http://www.kaplancollectionagency.com, email info(at)kaplancollectionagency(dot)com or call 805-541-2639.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Dean Kaplan
The Kaplan Group

Follow us on
Visit website

Media

Collection agency owner Dean Kaplan presents to China Government Officials