SEATTLE, Jan. 4, 2021 /PRNewswire-PRWeb/ -- Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best reputation management softwares of 2021. The top firms were selected based on review monitoring and response tools, mobile access, and reporting capabilities.
Each software solution was required to offer core features that simplify the way businesses monitor and respond to customer reviews in real time and across various online channels. It was also critical that these systems allow employees to access reviews via smartphones, tablets, or other mobile devices. Additional qualifications include reporting tools that can track online reviews and ratings.
"With so many online platforms and social media channels, reputation management software makes it easier to manage and respond to reviews," says Christelle Feniza, Communications Manager of Digital.com. "This guide is a valuable tool for small businesses and also includes customer feedback and pros and cons."
Digital.com's research team conducted a 40-hour assessment of over 80 solutions. To access the complete list of best reputation management software, please visit https://digital.com/reputation-management-software/.
Best Reputation Management Software of 2021
- Critical Mention
- DJUBO StarSight
- Sprout Social
- Swell CX
Digital.com reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products. Digital.com was founded in 2015 and formerly known as Review Squirrel. To learn more, visit https://digital.com/.
Christelle Feniza, Digital.com, (800) 674-2952, [email protected]