Names Top 20 Customer Relationship Management Software of 2020

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Latest review guide helps small businesses discover the best tools for enhanced customer relations

News Image, a leading independent review website for small business online tools, products, and services, has announced the best customer relationship management software (CRM) of 2020. The top 20 companies were selected based on customization options, automation tools, and integration.’s research team conducted a 40-hour assessment of over 190 CRM software companies. Each company was required to offer customizable software that meets the needs of various businesses and their goals. Other key features include tools that enable teams to automate specific tasks and integration capabilities that allow third-party programs for emails or creating spreadsheets.

“There is a misconception that CRM software is only beneficial for sales teams, but it’s a cross-functional tool used in multiple departments,” says Erica Fagien, Chief Communications Officer of “This in-depth guide will help small business owners simplify the process of choosing a program that meets their needs.”

To access the complete list of best CRM software companies, please visit

Top 20 CRM Software Companies of 2020

  • Apptivo
  • Creatio    
  • EngageBay CRM    
  • Freshsales    
  • HubSpot CRM
  • Insightly    
  • Keap    
  • LeadSquared
  • Less Annoying CRM
  • Nimble    
  • Nutshell    
  • Pipedrive CRM    
  • PipelineDeals
  • Really Simple Systems
  • Salesforce    
  • SugarCRM    
  • vTiger CRM
  • WORK[etc]    
  • Workbooks
  • Zoho

ABOUT DIGITAL.COM reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products. was founded in 2015 and formerly known as Review Squirrel. To learn more, visit

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Erica Fagien
(800) 674-2952
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