Digital Enterprise Journal Identifies Top 20 Vendors for Enabling Best Performance in Managing IT Operations

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The report includes profiles of each of the top 20 vendors with their evaluations around providing capabilities that have the strongest impact on performance and their ability to address key challenges

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When selecting technology solutions, end-user organizations are not looking for the best overall solution in the market, but for the solution that is the best fit for their specific needs.

Digital Enterprise Journal (DEJ), a research and media firm, today announced publishing of a new research report titled, Top 20 Vendors for Enabling Best Performing Organizations in Managing IT Operations. This report is derived from DEJ's benchmark market study, The Roadmap to Becoming a Top Performing Organization in Managing IT Operations, that was published on September 12th. The market study is vendor agnostic and it is providing survey data-backed recommendations for user organizations on how to achieve a success level of top performers in managing IT Operations (top 20% of the research participants). The purpose of this report is to provide an additional analysis of how vendors align with capabilities of top performing organizations (TPOs) and how effective they are in addressing key challenges.

DEJ analyzed capabilities of more than 100 IT Operations Management technology vendors and identified top 20 solution providers based on 3 criteria:

  • Vendor’s effectiveness in addressing key challenges for IT Operations as reported in the study
  • Vendor’s ability to provide capabilities that TPOs are more likely to have in place and have the strongest impact on performance
  • The impact of vendor’s core capabilities on key performance indicators (KPIs) based on the study’s findings

Vendors profiled in this report are: Anodot, AppDynamics (part of Cisco), BigPanda, Blue Medora, Catchpoint, Datadog, Devo, Dynatrace, Instana, Loom Systems, Moogsoft, Nexthink, OpsRamp, PagerDuty, Resolve Systems, Riverbed, ScienceLogic, SevOne, Splunk and Zenoss.

The report includes profiles of each of the top 20 vendors with their evaluations around providing capabilities that have the strongest impact on performance and their ability to address key challenges, as reported in the study.

Only 22% of organizations in DEJ's research reported completeness of a solution as the key selection criteria when they are evaluating vendors for managing IT Operations, while 59% are selecting technology solutions based on how good of a fit they are for their individual IT and business environments. This report provides insight into how each of the top 20 vendors in this market can enable end-user organizations to achieve a level of success that top performing organizations are experiencing.

"The technology market for managing IT Operations is heterogeneous and includes a mix of solutions based on different underlining technologies and that are focused on addressing different pain points and use cases for end-user organizations. The majority of vendors for managing IT Operations are not direct competitors and they are more likely to co-exist and complement each other," states Bojan Simic, Founder and Chief Analyst of Digital Enterprise Journal. "When selecting technology solutions, end-user organizations are not looking for the best overall solution in the market, but for the solution that is the best fit for their specific needs. These 20 vendors are best positioned to address key challenges that organizations are facing around managing IT Operations and their capabilities are having the strongest impact on performance".

The report can be accessed on DEJ's website through this link.

About Digital Enterprise Journal

Digital Enterprise Journal (DEJ) brings together the most advanced concepts from analyst research and media industries. Our publications are driven by ongoing survey research and their coverage spans across all major business-to-business technologies. DEJ operates as a subsidiary of Cognanta Inc. Cognanta is a research firm dedicated to helping business professionals understand the impact of technology deployments on their key goals.

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Tina Manning
@dej_io
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