DigitalChalk Named Gold Medal Champion and Emotional Footprint Champion by Info-Tech Research Group
Reports reveal DigitalChalk's strong reputation in a crowded Learning Management System landscape that suffers from high dissatisfaction and vendor turnover.
ASHEVILLE, N.C., May 12, 2020 /PRNewswire-PRWeb/ -- In an industry where most administrators dislike their LMS, DigitalChalk has been named Gold Medal Champion and Emotional Footprint Champion in the Learning Management System (LMS) category by SoftwareReviews. The awards recognize the company for their advanced technology and industry-leading service.
Key Report Findings
DigitalChalk received the Gold Medal Champion award for overall software experience in the LMS category, placing second in a highly competitive field of the top 12 LMS providers. The report emphasizes satisfaction with vendor capability and product features. The company garnered first place rankings for assignments and quizzes, content creation, and student collaboration.
The Emotional Footprint Champion award for stellar customer experience ranks DigitalChalk number one in saving time, unique features, and helping to innovate, with fairness in customer relationships coming in a close second.
SoftwareReviews is a division of Info-Tech Research Group, a highly respected research and advisory firm, and conducts studies for each annual report. They surveyed more than 500 users about their experience with 12 competing LMS platforms to produce rankings in a number of categories that considers the buying process, implementation, ease of use, and satisfaction.
View and download the reports from DigitalChalk's website.
Awards Reflect DigitalChalk's Values of Innovation and Client Satisfaction
In a crowded marketplace in which many users genuinely dislike their learning management system, DigitalChalk boasts a 95% retention rate among its customers. Receiving awards and rankings as contained in the Info-Tech reports validates and reaffirms the company's successful efforts to build and deliver an innovative, time-saving, and effective platform.
"These awards are the result of tremendous work on the front lines and in the back office," said Russ Stinehour, CEO and Co-founder of DigitalChalk. "Keeping customers happy is fine, but thrilling customers requires the right people with the right tools, in the right culture."
Troy Tolle, CTO and Co-founder of DigitalChalk added, "This is a huge honor, and a validation of the great work done by many people throughout the DigitalChalk organization. To have the best technology in the marketplace, it HAS to work for your clients."
About DigitalChalk
Founded in 2006, DigitalChalk has uniquely positioned itself as a leader in the LMS market by providing a total online learning solution, "no matter who you train." With a robust and full-featured LMS, curated business content, fully integrated eCommerce suite, and world-class support, DigitalChalk offers a complete training solution for their nearly 5,000 customers. In January 2020, DigitalChalk merged with Selleration, an award-winning company that features data-driven, immersive, and interactive sales enablement.
About SoftwareReviews
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and analyst firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting data from real IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
SOURCE DigitalChalk
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