Discount Two-Way Radio Provides Expedited Radio Repair for Johns Hopkins School of Medicine at the Onset of COVID-19 Virus Pandemic

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The Southern-California based two-way radio firm leveraged its state-of-the-art repair facilities, advanced diagnostics equipment, and award winning service technicians to repair Johns Hopkins School of Medicine's fleet of of two-way radios in record time.

Logo of Southern California-based Discount Two-Way Radio

Discount Two-Way Radio is a U.S. government approved vendor for all federal, state, and local agencies.

"Cell phones are not a viable substitute for instant critical communications.That’s why first responders cannot operate unless they have a two-way radio on their hip." Ben Burns, CEO and Founder of Discount Two-Way Radio.

When the novel corona virus started wreaking havoc across the globe, the Facilities Management Department at Johns Hopkins School of Medicine contacted Discount Two-Way Radio to help get the university’s two-way radio communications systems in top notch condition in anticipation of the impending pandemic.

“Johns Hopkins School of Medicine’s Facilities Department selected Discount Two-Way Radio to repair their radios after a highly competitive vendor selection process,” said Ben Burns, Discount Two-Way Radio CEO and Founder. “We always pride ourselves on providing the fastest repair turn-around time in the industry, but we set a new record after repairing the University’s radios and getting them back in their hands in just three days,” said Burns.

The School of Medicine’s Facilities Management Department is responsible for ensuring that all of the school’s building and medical equipment are safe to be able to support the institution’s mission of providing the best in patient care, education and research in the world. Specifically, the School of Medicine’s Facilities Department maintains everything relating to building and ground operations, electrical services, power plant, and business services. With a campus that covers 140 acres, the most efficient and reliable way to communicate is with two-way radio technology.

“Professional Facilities Managers know that using cell phones is just a ticket to disaster, especially when you’re talking about a critically important facility like Johns Hopkins School of Medicine, and especially during a pandemic. They are overseeing literally every piece of moving equipment on the campus and medical facilities, and if they need something, they need it right away. Cell phones are not a viable substitute for instant critical communications,” explained Burns. “That’s why first responders cannot operate unless they have a two-way radio on their hip.”

Steve Jacobs, Assistant Director of Facilities at Johns Hopkins School of Medicine agreed.

“Radios are critically important tools for our maintenance department. We rely on them to communicate with our other maintenance team members. I’ve got 38 crew members that are responsible for the entire School of Medicine’s facility which includes 23 separate buildings. Especially these days, we really rely on these radios. Unfortunately, my guys ride the radios pretty hard and put them away wet, but Discount Two-Way Radio did a good job for us,” said Jacobs.

According to Burns, Discount Two-Way Radio uses a state-of-the-art repair facility where factory trained technicians and some of the most advanced equipment in the world combined to rapidly complete the University’s radio repairs.

“We successfully repaired the radios and got them back to school in tip-top condition within just three days. They were ecstatic at how quickly we responded and were very impressed at the caliber of our repair work,” explained Burns.

About Discount Two-Way Radio
Discount Two Way Radio, established in 1997, is a privately owned corporation that sells and services commercial two-way radio equipment directly to businesses and governments nationwide. They were one of the first companies to sell commercial two-way radio equipment online and is the largest distributor of RCA industrial two-way radios in North America, serving more than 64,000 customers in industries that include education, construction, facilities management, petroleum, warehousing, and public service to name just a few.

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Vincent J Aviani
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