E-9 Corporation Provides COVID-19 Enhancements for Federal First Responders and DoD Force Protection

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E-9 Corporation (E-9) announces that under their strategic partnership with Emergency Reporting® (ER) for Federal and DoD Fire and EMS agencies they released new features and resources in response to the COVID-19 coronavirus crisis.

“During these difficult times, we want our customers and partners to know that they have our unwavering support and commitment as long as it takes to weather this pandemic,” John Plott, CEO - E-9 Corporation

E-9 Corporation (E-9) announces that under their strategic partnership with Emergency Reporting® (ER), which is focused on DoD and Federal compliance for cloud-based reporting and records management software (RMS) for fire and EMS agencies, has recently released new features and resources in response to the COVID-19 coronavirus crisis.

“All of us at E-9 recognize the responsibility we have to support our large DoD and Federal customer base, who are on the front line of this health emergency for many bases both CONUS and OCONUS,” said G. Cliff Veale, VP - Emergency Management. “The global COVID-19 pandemic has dramatically changed the daily lives for most of the planet with many Civilian support agencies looking to Federal and DoD agencies for Defense Support of Civil Authorities (DISCA) missions. This global pandemic has brought to light the immediate need for the ability to document how many emergency response calls involve COVID-19 concerns properly. Based on the urgent need for defined COVID-19 enhancements,the development team has implemented improvements to the Microsoft Azure Gov hosted - Ultra Secure Cloud accommodating the changing circumstances and documentation needs.”

In response to the United States Fire Administration (USFA) / National Fire Data Center (NFDC) NFIRS National COVID-19 special study (which documents fire department responses to the COVID-19 pandemic), We have implemented some critical components in its system to enable users to participate. ER is supporting the endeavor by adding a COVID-19 “Special Studies” field in its incident report questionnaire and updating its NFIRS export to include this special study data. Additionally, for civilian agencies, the RMS now supports ICS-214 form for FEMA reimbursements. Making these updates ensures customers can easily capture and report this critical data to the USFA/NFDC.The ER Ultra Secure Cloud solution is also the only fire records management system (RMS) that has the COVID-19 special study available in a FedRAMP (High) or DoD (L2/L4) RMF PATO, Microsoft Azure Government hosting environment. E-9’s many years of strategic collaboration with ER relating to DoD cyber-security compliance has resulted in the issuance of an enterprise Authority to Operate (ATO) for the ER SaaS Ultra Secure environment by the U.S. Army. Read about the Ultra Secure host in this blog post.

“Our E-9 / ER program team worked to quickly implement the mandated COVID-19 updates within the DoD ER Ultra Secure host, allowing our Federal and DoD customers the ability to participate in the special study,” said Gina Bowling-Fulton, Director of Program Management for Emergency Management.

As for E-9’s operations during the COVID-19 pandemic, John Plott, CEO, says that despite all employees following their local requirements for telework, E-9 is 100% operational. “The company continues to function at full capacity, including its Emergency Management division, which is available to assist Federal First Responders or DoD Force Protection customers via email, Microsoft Teams video calling and audio telephone,” he said. “E-9 will continue to provide Emergency Management support resources available to our customers during the pandemic, and help support them in any way we can.”

About E-9 Corporation
Founded in 2002, E-9 is a successful Veterans Affairs verified Service-Disabled Veteran-Owned Small Business (SDVOSB). The majority of E-9 employees are veterans and family members of veterans who are dedicated to “continuing the mission.” E-9 provides the government with quality Information Technology services and solutions, Intelligence Analysis, as well as Administrative and Management Consulting services and support.


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Cliff Veale - Vice President Emergency Management

John Plott - President/CEO
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