e-Spirit and Royal Cyber Partner to Offer Dynamic Digital Experiences

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New partnership helps companies create superior customer experiences that increase customer loyalty and accelerate revenue growth

e-Spirit, maker of the FirstSpirit Digital Experience Platform (DXP) and Royal Cyber Inc., a global technology provider and consulting services company for business transformation, are partnering to deliver exceptional content-driven commerce experiences across a variety of markets.

Royal Cyber will offer FirstSpirit to customers in B2B and B2C environments to help businesses and end users have a more personalized, engaging experience. Combining the integration expertise of Royal Cyber with e-Spirit’s FirstSpirit hybrid (headless+) content management system (CMS) makes it easier and faster for companies to deploy solutions that improve customer loyalty, and help e-commerce and marketing teams easily manage digital content across multiple channels in real-time.

In today’s highly competitive B2B and B2C markets, vendors must create multi-channel digital experiences and e-commerce shops that are engaging, personalized and easy to interact with. According to Accenture, 48 percent of consumers have left a brand’s website and purchased from a competitor due to a poorly personalized experience. FirstSpirit’s personalization capabilities, based on AI-driven analysis of customer data, helps secure customer loyalty.

“We work with a variety of companies across multiple industries and we partner with vendors like e-Spirit that understand the importance of creating exceptional, content-driven experiences in e-commerce environments that drive action,” said Mustafa Peshawarwala, CEO, Royal Cyber. “e-Spirit’s headless CMS easily integrates with leading e-commerce platforms regardless of which channel customers use. Customers in both B2B and B2C markets will appreciate how easy it is to use e-Spirit’s solution to add inspiring content to their online shops.”

“For companies that sell their products and services online, it’s critical that they deploy websites and other online experiences that are easy to use and incorporate customer preferences,” said Udo Sträßer, chief revenue officer, e-Spirit. “By partnering with Royal Cyber, we are aligning ourselves with a company that understands how to develop and deploy technologies to eliminate digital complexity and helps companies grow revenue by increasing buyer engagement and securing customer loyalty.”

About Royal Cyber
Royal Cyber is a premier global provider of integrated business solutions to high-performing organizations. Having operations in nine countries and over 1000 domain specialists, Royal Cyber is an award winner under numerous categories for global IT implementations across industry verticals. Their clients range from SMEs to large conglomerates with operations in diverse verticals worldwide. They offer our clients a broad range of solutions to address their business need. They have a network of partners throughout North America, Europe, the Middle East, Latin America, and Asia. For more information, visit us at https://www.royalcyber.com/

About e-Spirit
e-Spirit’s FirstSpirit Digital Experience Platform, offered through a SaaS or on-premises model, helps businesses engage customers and increase revenue with personalized, content-rich digital experiences anytime, anywhere. Savvy digital marketers across all industry sectors rely on the FirstSpirit platform—which includes a hybrid (headless+) CMS, AI-driven personalization and omnichannel marketing capabilities—for individualized and synchronized content delivery across all channels to differentiate their companies and compel their users to action. We call this the Digital Experience Edge.

e-Spirit, founded in 1999, is part of the adesso Group and has offices in 16 locations in the US, Germany, Great Britain, the Netherlands, Switzerland, Austria and Asia Pacific. Customers include international brands and corporations such as L’Oréal, Lancôme, Commerzbank, BASF, Bosch, Grohe, Belk, Urban Decay, Olympus, Santander Bank, Carter’s, Sterling Jewelers and many others. For more information, go to http://www.e-Spirit.com

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Rob Goodman
McKenzie Worldwide
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