Contractors across eastern North Carolina now have another local option for sourcing genuine Cat parts, as Gregory Poole Equipment Company expands its parts access with a new Greenville location.
GREENVILLE, N.C., Sept. 24, 2026 /PRNewswire-PRWeb/ -- A new Cat Compact Store from Gregory Poole Equipment Company opened in Greenville this past July. The new branch gives construction crews faster access to genuine Cat parts without a longer drive to a more distant branch.
Why Does Equipment Downtime Come Down to Genuine Parts?
Unplanned downtime on a jobsite often traces back to a part problem, from a delayed shipment to a substitute part that fails early. For crews running excavators, track loaders or compact dozers on tight schedules, a machine sidelined for even a day can push back an entire project timeline. Sourcing genuine Cat parts in eastern North Carolina has historically meant a longer drive for contractors working outside the region's larger hubs.
That access gap is part of what led to the new branch. Before it opened, customers in the area typically traveled to the company's Washington, North Carolina, location for parts. Raleigh-area contractors faced a similar tradeoff, waiting on a shipped part or driving farther to get one in person.
How Is Gregory Poole Strengthening Local Parts Coverage?
Gregory Poole now operates 13 locations across eastern North Carolina, and the Greenville branch adds a parts counter in a part of the territory that previously required a longer trip. Gregory Poole has served the region for more than 70 years as a trusted Cat dealer. Product support specialists at each parts counter help match the correct component before it ships.
Choosing a genuine part over a generic substitute affects both fit and long-term reliability, providing these benefits:
- Precision fit: Caterpillar engineers each component to the machine's original specifications, so a genuine part fits correctly without on-site modification.
- Local part number and technical expertise: Gregory Poole's parts staff identify the correct part number and compatibility details, which reduces the back-and-forth that often delays a repair.
- Additional services on-site: This branch also offers sales, dependable equipment rentals, service, Cat equipment financing, including a Cat Commercial Account and used equipment options.
Caterpillar and the other manufacturing brands Gregory Poole represents give crews more cost-effective ways to keep equipment running rather than parked.
Frequently Asked Questions
Find answers to common questions about parts access in the region.
Where can I get genuine Cat parts in eastern North Carolina?
Gregory Poole Equipment Company's new Greenville branch, along with its other locations across the region, staffs a parts counter ready to help.
Why choose genuine parts over aftermarket alternatives?
Aftermarket substitutes can vary in tolerance and durability. Caterpillar backs genuine components with manufacturer warranty coverage, helping contractors avoid repeat repairs and the downtime that comes with them.
How quickly can contractors get a replacement part?
Because Gregory Poole operates multiple locations across the region, including the new Greenville branch, contractors often find the part they need without waiting for a long-distance shipment.
About Gregory Poole Equipment Company
Gregory Poole Equipment Company has represented Caterpillar and other quality manufacturing brands since 1951, serving construction, agriculture and related industries throughout North Carolina. The company operates 13 locations, offering equipment sales, rentals built for dependable performance, parts distribution and service backed by technical product support. As part of a broader dealer network, Gregory Poole connects customers with financing, including the Cat Commercial Account, as well as new and used equipment.
Media Contact
Shane Jones, Gregory Poole Equipment Company, 1 (717) 928-0683, [email protected], https://www.gregorypoole.com/
SOURCE Gregory Poole Equipment Company
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