eGame Distributor Automates Retailer Shortage and Returns Claims to Recover Lost Revenue

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iNymbus today released a Case Study for Walmart and Costco Distributors detailing how to recover lost revenue due to invalid shortage and returns claims.

While following Walmart’s settlement process will help distributors’ win back some money, it’s not the answer if they want to maximize the amount of money taken back from individual shortage or other claims.

iNymbus today released a new case study for retail distributors entitled “Large eGame Distributor Recovers Lost Revenue From Walmart and Costco”, describing the issues with Walmart shortage claims and Costco returns claims, and their impact on profitability.

Walmart vendors have been faced with invalid claims and the unique challenges with the retailer’s batch settlement process. Over the years, the research and negotiation required to process Walmart’s claims have become increasingly laborious for their distributor partners.

Says Sreedhar Narahari, CEO and creator of iNymbus, “While following Walmart’s settlement process will help distributors’ win back some money, it’s not the answer if they want to maximize the amount of money taken back from individual shortage or other claims.”

Additionally, the eGame distributor was experiencing a high volume of returns claims from Costco. The A/R department had to dedicate a team to monitor and dispute Costco’s invalid returns claims.

“Our distributor’s partnership with Costco requires a vendor agreement with terms outlined on each provided product. This includes a period of time returns will not be accepted, however, it is common for Costco to process returns outside of the agreed-upon timeframe,” said Narahari.

In the iNymbus case study, the distributor’s problems are explained in detail, followed by the solution they found to greatly improve retailer claim processing. The result has been minimization of manual efforts and an increased bottom-line profit. This specialized robotic process automation is available to every Walmart or Costco supplier, distributor, or manufacturer.

Get the FREE iNymbus case study to learn why retailer claims processing is getting more challenging and how automation can be used to help.

About iNymbus
iNymbus provides a service to resolve retailer and shipper claims automatically, including shortages, chargebacks, pricing, and returns. Additionally, iNymbus supports suppliers, distributors, and manufacturers with return variance analysis reporting and recon (debit and credit matching). iNymbus utilizes cloud robotic process automation and AI in a service cloud which means no software implementation for its customers. To learn more, visit inymbus.com.

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Rebecca Gonzalez
iNymbus
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