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      • People & Culture

      Empath and Techs+Together Partner to Help MSPs Standardize Training and Upskill Their Customers


      News provided by

      Techs+Together

      Oct 22, 2026, 15:10 ET

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      New partnership gives MSPs a structured way to train employees, develop their teams and provide ongoing technology education to their customers.

      BONITA SPRINGS, Fla., Oct. 22, 2026 /PRNewswire-PRWeb/ -- Techs+Together, a global community and technology partner for managed service providers (MSPs), today announced a partnership with Empath, a learning, development and accountability platform built specifically for MSPs.

      Through the partnership, Techs+Together will offer Empath to its MSP community with two primary solutions: Empath Learn and Empath Grow.

      "Adding Empath to our offerings gives our partners a practical way to develop their teams, measure their progress and create more consistency across their businesses."

      Post this

      Empath Learn gives MSPs a structured way to onboard employees, deliver role-based training and track team development internally. Empath Grow extends that approach to MSP customers, helping end users build skills around the technology they rely on every day, including Microsoft Office, Microsoft 365, SharePoint, Teams and AI.

      Together, the platforms give MSPs a practical way to standardize training, track progress and build stronger teams internally while also helping their customers get more value from their technology.

      "Training and developing people is something every MSP has to deal with, but it can be difficult to create a consistent process around it," said Kirk Feathers, president and chief technology officer at Techs+Together. "Empath was built by people who understand how MSPs operate and the challenges they face. Adding Empath to our offerings gives our partners a practical way to develop their teams, measure their progress and create more consistency across their businesses."

      "Our partners already know their customers struggle to keep up with Microsoft 365, SharePoint, Teams and AI," said Wes Spencer, CEO and co-founder of Empath. "Working with Techs+Together, we can give MSPs a repeatable way to train those customers and show the value of that work."

      Empath helps MSPs replace spreadsheets, one-off training processes and inconsistent onboarding with a centralized platform for learning and accountability. MSP owners and managers can assign training, build development plans and monitor individual team member progress in real time.

      With Empath Grow, MSPs can extend that same structure to their customers by delivering consistent end-user training as part of an ongoing technology adoption program.

      The platform includes training and resources across several areas of an MSP business, including:

      • Service delivery
      • Cybersecurity
      • Sales
      • Employee onboarding and development
      • Customer end-user training on Microsoft Office, SharePoint, Teams and AI through Empath Grow
      • Empath's new Business Library

      Founded in 2023 by MSP leaders, Empath now serves more than 500 MSPs and combines customizable training content with tools designed to help managers establish repeatable development and accountability processes across their organizations.

      Techs+Together and Empath will formally introduce the partnership during a live event as part of Techs+Together's Webinar Wednesdays series on October 28 at 2:00 p.m. ET. The webinar will include a live demonstration of the Empath platform, an overview of Empath Learn and Empath Grow, a look at the new Business Library and a live Q&A with the Empath team.

      MSPs interested in attending can register here:
      https://us02web.zoom.us/webinar/register/WN_67Lb0RSAQ1eUMfKFwYuNLQ#/registration

      ABOUT TECHS+TOGETHER

      Techs+Together provides technology solutions, support and community resources designed to help managed service providers operate and grow their businesses. Powered by a community of more than 2,000 IT professionals, Techs+Together brings MSPs together to share knowledge, access leading technology solutions and receive support from a team that advocates on their behalf.

      Learn more at https://www.techstogether.com.

      ABOUT EMPATH

      Empath is a learning, development and accountability platform built specifically for managed service providers. Founded in 2023 by MSP leaders, Empath helps MSPs standardize employee onboarding and training, track team development and create repeatable processes for building stronger organizations.

      Learn more at https://empathmsp.com.

      Media Contact

      Midge Loiselle, Techs+Together, 1 9194390155, [email protected], https://www.techstogether.com

      SOURCE Techs+Together

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      Techs+Together and Empath Partnership
      Techs+Together and Empath Partnership

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