Energage Survey Research Finds that Company Culture is Getting Stronger and Employees are More Engaged Since COVID-19 Lockdown

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Employees feel more appreciated and clued-in than ever, believe they work better together, and healthcare organizations have more confidence in leadership.

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Being heard is a fundamental need. Top Workplaces organizations always incorporate employee feedback into their strategies, and now more than ever, they are seeing that approach pay great dividends.

Energage, the leader in helping companies collect, analyze, and act on employee feedback, released data highlighting an across-the-board increase in overall employee engagement since COVID-19 shelter-in-place orders took effect beginning March 15, 2020. As companies look to return to work, these findings are significant and reinforce the decisions made recently by multinational companies that are reimagining their workforces going forward.

The findings compare survey data from 1,700 organizations that completed the Energage Workplace Survey prior to March 15, 2020, with 700 organizations that completed the same survey after that date.

The survey, created by Energage, has been used for 14 years by more than 60,000 organizations across the country. It also serves as the qualifying survey for Top Workplaces, the leading employer recognition program covering 51 major U.S. metro areas/states. Comprised of 24 scientifically-based statements, the survey data indicates significant increases in employee engagement as well as the 15 Culture Drivers across all levels—team members, managers and senior leaders.

Key findings include:

  • +22% Clued-In Employees: Team members are feeling more informed about important decisions.
  • +17% Clued-In Leaders: Team members say senior managers understand what is really happening within the organization more than before.
  • +16% Interdepartmental Cooperation: Team members believe there is better interdepartmental cooperation now than before the pandemic.
  • +15% Appreciation: Team members feel more appreciated now.
  • +15% Confidence in Leader: Healthcare saw the biggest jump in confidence in leadership, likely due to leaders in this sector stepping forward to a more public role than before the pandemic.
  • +13% Fair Pay: Employees are more satisfied with compensation.

“Since mid-March, we have seen some organizations shy away from collecting employee feedback due to what we have termed, ‘fear of bad results’ (FOBR),” said Doug Claffey, Energage founder and chief strategy officer. “This research proves, however, that the organizations that are leaning into this crisis, communicating, and listening more, recognize this is precisely the time to ask for feedback. Being heard is a fundamental need. Top Workplaces organizations always incorporate employee feedback into their strategies, and now more than ever, they are seeing that approach pay great dividends.”

About Energage
Energage offers a fully unified SaaS platform, plus support and professional services, to help organizations recruit and retain the right talent. As a B-Corporation founding member, Energage has committed itself to the purpose of making the world a better place to work together. Based on 14 years of culture research, the engine behind 51 Top Workplaces programs across the country, and data gathered from over 20 million employees at 60,000 organizations, Energage has isolated the 15 drivers of engaged cultures that are critical to the success of any business, and developed the tools and expertise to help organizations measure, shape, and showcase their unique culture to achieve a sustainable competitive advantage. For more information, please visit energage.com. Follow us on Twitter @teamenergage and Facebook and LinkedIn @energage.

Editors Note: Full research available in attachment or upon request.

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Deborah Massa
Energage
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