ETHERFAX Engage Allows Organizations to Modernize Operations with AI-Enabled Cloud Faxing, Alongside Intelligent Document Processing Capabilities from ETHERFAX Flow
HOLMDEL, N.J., Sept. 16, 2026 /PRNewswire-PRWeb/ -- ETHERFAX, the leading provider of secure document exchange and cloud faxing, today announced the expansion of its solution suite with ETHERFAX Engage, a modern web-based cloud faxing application. This announcement follows the strategic acquisition of Weave Cloud Solutions and the launch of ETHERFAX Flow earlier this spring.
The expansion of ETHERFAX's solution suite dramatically improves capabilities for healthcare organizations, U.S. government agencies, and highly regulated industries. ETHERFAX customers will have greater flexibility to migrate from outdated, legacy faxing to a cloud-based network that delivers customized digital fax solutions for every organization.
ETHERFAX Engage, a modern cloud faxing application, integrates with an organization's existing systems and devices to send and receive faxes. As an innovative replacement for legacy fax servers and physical fax machines, Engage centralizes the inflow and outflow of every fax moving through a healthcare organization, business, or government agency. End users can leverage Engage's secure web-based application to access documents on any device, anywhere, with a complete audit trail on every digital fax. To further streamline team efficiency, Engage also provides AI summaries of documents, so staff can quickly gain visibility into each new fax and begin working on it right away.
ETHERFAX Flow is an AI-powered document workflow solution specifically tailored for healthcare organizations with professional staff who are overburdened by administrative paperwork. Using HITRUST-certified intelligent document processing, Flow captures incoming documents and files, uses AI to summarize and extract data to create context-rich digital documents, and then automatically routes them to the right team for action or delivers the data directly into an EHR or system of record. Flow enhances employee productivity, streamlining patient data processing, accelerating time to care, and improving patient outcomes.
Both applications integrate with ETHERFAX's HealthCloud, GovCloud, and ProCloud networks for secure document delivery, as well as ETHERFAX's ecosystem of integration partners.
"These exceptional software applications are the new age of fax," says ETHERFAX Chief Technology Officer Robert Cichielo. "We know that in industries like healthcare and throughout the U.S. government, fax is still a mission-critical method of secure communication—but it shouldn't be operating on decades-old infrastructure. By partnering with ETHERFAX, organizations can transition legacy infrastructure to cloud-based operations with the added benefit of intelligent document processing."
ETHERFAX Engage and Flow make document processing and routing simple for end users, significantly improving operational efficiency and reducing administrative burden for ETHERFAX customers.
"Expanding our solution suite with ETHERFAX Engage is a major win for our customers and partner ecosystem," says Jay Volk, CEO of ETHERFAX and former CEO of Weave Cloud Solutions. "Until now, customers had to rely on different vendors for faxing and AI-powered insights. Now these capabilities are under one cohesive umbrella, providing end-to-end cloud faxing with AI-powered document workflow automation. Using both Engage and Flow, organizations can securely manage their fax inbox and leverage advanced AI to clear their fax queues in seconds."
By bringing together cloud faxing and intelligent document processing, ETHERFAX enables organizations to modernize and transform the way they manage critical business operations. Customers can remove the limitations of legacy fax infrastructure, automate document-intensive workflows, reduce operational costs, and improve team productivity—all while driving business growth.
About ETHERFAX
ETHERFAX® redefines how teams send, receive, and act on critical information. Founded in 2009, ETHERFAX's end-to-end cloud faxing and intelligent document workflow solutions help healthcare, U.S. government agencies, and enterprise organizations streamline document processing. Built on patented technology, ETHERFAX's secure cloud infrastructure and AI-powered solutions turn paper documents into context-rich data that can be seamlessly exchanged between applications and systems, saving teams time and resources.
ETHERFAX's commercial document exchange solutions operate in an environment that complies with HIPAA and SOC 2® standards and is certified to meet HITRUST CSF® R2, PCI DSS 4.01 Level 1, and NIST v1.1 cybersecurity requirements. ETHERFAX's U.S. government services have been certified to meet and exceed the FedRAMP® High baseline requirements including Department of Defense (DoD) CC SRG Impact Level 5 (IL5) cybersecurity controls, operating within AWS' GovCloud High environment and listed in the FedRAMP Marketplace as Authorized to Operate. For more information, visit www.etherfax.net, call us at 877-384-9866, or email [email protected]. Follow us on LinkedIn at www.linkedin.com/company/etherfax or on YouTube at www.youtube.com/@ETHERFAX.
Media Contact
Caroline Smith, ETHERFAX, 1 732-863-1900, [email protected], https://www.etherfax.net/
SOURCE ETHERFAX
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