Etiya Wins TM Forum Excellence Award for Disruptive Innovation

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Etiya receives the “Disruptive Innovation Award” for its work with Fizz.

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Etiya, the leading independent software vendor providing digital BSS, comprehensive CRM, catalog and AI-driven B/OSS, as well as customer analytics to communications and digital service providers, today announced that it was selected as a winner in the TM Forum Excellence Awards 2019. Etiya received the “Disruptive Innovation Award” for its work with Fizz, a completely digital mobile and internet sub-brand that provides an online customer experience for do-it-yourself smart digital consumers.

Etiya specializes in enabling digital transformation of service providers that prioritize the digital customer experience. Its Digital BSS solution enables operators to take a “clean break” from existing systems, processes and culture by setting up digital sub-brands that target digital-savvy customers.

Etiya deployed end-to-end, turnkey BSS, OSS, and network core for Vidéotron’s “digital first” Fizz brand. Fizz runs on Etiya’s AI-driven, Cloud-based Digital Business Platform, which enables fast and effective transformations. minimizes CapEx, enables fast implementation, and scales easily.

Etiya was also a TM Forum Excellence Award finalist in the Outstanding Customer Centricity category and was named the runner-up for Pipeline’s Innovations in Business Support Systems Award.

The TM Forum Excellence Awards program honors the world’s leading companies for their innovative achievements spanning digital transformation, business and IT agility, customer centricity, cross-industry partnering and collaboration, and product and service innovation. The judges were an impartial and independent panel of leading industry expert analysts.

The Pipeline award recognizes the most innovative new product, release or feature in a current or planned Business Support System (BSS) product.

“Congratulations to Etiya for its achievement in this year’s TM Forum Excellence Awards,” said Nik Willetts, CEO, TM Forum. “This year’s winners exemplify commitment to the evolution of the industry through digital transformation, and the impact of TM Forum best practices and standards developed through our member Collaboration Community.”

“We are honored to win this prestigious Disruptive Innovation award,” said Aslan Dogan, CEO of Etiya. “Validation of our achievements by leaders of the industry is an important milestone for us. We are moving BSS to the next level”

About Etiya
Etiya is the leading independent software vendor providing artificial intelligence and catalogue-driven BSS/OSS, CRM, social CRM, and autonomous learning product technology with human-enriched learning. It has won recognition for its innovative products from Analysys Mason, Gartner, and the TM Forum. Etiya has over 700 employees worldwide, and offices in the Netherlands, Singapore, Turkey, Ukraine, the United Arab Emirates, the United States and Canada. For more information, please visit:

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Julia Simonova-Lopez
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