Evoque Data Center Solutions™ Announces New Unlimited Remote Hands Service

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Evoque launches Remote Hands Plus, offering unlimited hours of Evoque’s included Remote Hands Services for a flat monthly fee

Evoque Data Center Solutions

Evoque Data Center Solutions

Evoque Data Center Solutions™, a global colocation services company, is excited to announce a new service offering that gives customers extended access to the on-site support they need in today’s business environment. Remote Hands Plus offers customers in all of Evoque’s United States data centers and in Redditch, United Kingdom access to unlimited hours of Evoque’s included remote hands services for an affordable flat monthly fee.

“Evoque has offered Remote Hands Services since day one, but this new unlimited model makes it simpler for our clients and helps streamline their needs, usage, and budget,” said Tim Caulfield, CEO of Evoque Data Center Solutions™. “We want to make doing business with Evoque as simple as possible and feel this new service will help immensely with that.”

Remote Hands Plus allows clients to take advantage of benefits such as:

Consistent, Predictable Pricing: No surprise bills, remote hands overages, or stress when more services are needed. Remote Hands Plus allows Evoque clients to use remote hands services whenever it’s needed without worry.

On-Site Expertise: Evoque’s highly skilled and tenured staff are available to quickly address issues and complete tasks, without customers needing to send personnel to the data center.

Strategic In-House Resources: Without the need to travel to data center facilities, client personnel are able to spend their time focusing on strategic tasks instead of routine data center maintenance.

In today's current global health crisis, Remote Hands Plus also allows clients to keep their personnel safe by minimizing travel and respecting social distancing will ensuring all necessary tasks at the data center are still completed without delay.

“We know it will be some time before things get back to normal and we want to help our clients and their trusted suppliers stay safe and stress-free,” Caulfield said. “Our experienced teams are here, ready, and able and we’re committed to keeping business running in any way we can.”

Evoque’s Remote Hands Plus is available in 19 Evoque Data Center locations. For more information, visit evoquedcs.com/remote-hands-plus.

About Evoque Data Center Solutions™

Evoque Data Center Solutions™, headquartered in Dallas, Texas, is a colocation services company that owns and operates 31 data centers across four continents, 11 countries and 25 Markets. Evoque Data Center Solutions™ offers clients a secure space in a highly available and redundant environment. The company supports a diversified base of colocation customers across multiple segments, including utilities, transport, energy, communications, healthcare, and technologies. For more information, please visit our website at https://www.evoquedcs.com/.

Evoque Data Center Solutions™ is a portfolio company of Brookfield Infrastructure Partners, a leading global infrastructure asset manager that owns and operates high-quality, long-life assets in the utilities, transport, energy and data infrastructure sectors across North and South America, Asia Pacific and Europe.

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Jamie Saine
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