ezbob hires its first Chief Customer Officer (CCO) in push to deliver first class customer service

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Uri Melzer has joined ezbob as Chief Customer Officer (CCO) as the company dedicates itself to delivering first-class customer service of the highest standard of quality and reliability. New CCO brings over 35 years of cross-operational experience to ezbob to enhance the standard of service provision to global Tier 1 banks.

ezbob, a leader in the ‘Lending as a service’ (LaaS) sector, has today announced that Uri Melzer has joined as the company’s new Chief Customer Officer (CCO) to enhance the company’s customer centric strategy.

Melzer is a respected fintech veteran, with over 35 years of experience. His expertise extends to shaping customer success through the development and implementation of large-scale information systems, and associated customer services and operational support management.

He is adept at working with both customers and partners in global organisations. Prior to joining ezbob, Melzer held senior management positions at Modelity as Head of Customer Success, Fundtech (now Finastra) as EVP for Global Customers & Services, Amdocs as VP in the APAC Division, and Surecomp as SVP for product development and customer care. He holds a BA in Economics and Computer Science from Bar-Ilan University and an MBA from Tel-Aviv University.

Tomer Guriel, Founder & CEO, ezbob, said: “I am happy to welcome Uri Melzer as ezbob’s new Chief Customer Officer. Uri’s extensive customer success experience will ensure that our global customers continue to be provided with a first-class service and the highest standard of quality and reliability.”

Uri Melzer, CCO, ezbob, added: “I’m very excited to be joining a market leader in the burgeoning LaaS technology market. ezbob enjoyed record growth and won several industry awards last year. We’re very well-placed to be the LaaS provider of choice as the Top 50 banks embrace digitisation and transform their lending infrastructure. I’m looking forward to working with our current and future customers in their digitisation journeys using ezbob’s best-in-class technology to enable their transformation goals.”

About ezbob

ezbob is a pioneer in the rapidly-growing ‘lending-as-a-service’ (LaaS) sector. We offer a best-in-class modular and end-to-end lending solution and guide banks and financial institutions through complex digital transformation.

ezbob offers an open platform that enables financial institutions to build, launch and operate financial products for their customers, drawing on the data-rich open banking environment. It has cut loan servicing costs for clients by up to 80%, whilst allowing their SME customers to receive a lending decision in just 7 minutes, with funds transferred on the same day. It’s proving a game changer for the lending sector.

In 2019, Ezbob won ‘Best Fintech Partnership’ in The Banker’s Tech Projects Awards for the company’s Smart Onboarding Engine, and was also a winner in the Banking Technology Awards, organised by FinTech Futures.

For further information, please visit http://www.ezbob.com.

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Simon Hawtin
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