DocAccess helps the community easily find, translate, navigate, and use essential district information while reducing the burden on staff
MANHATTAN, Kan., Nov. 9, 2026 /PRNewswire-PRWeb/ -- CivicPlus®, a public sector SaaS leader, partnered with Fairfield-Suisun Unified School District (FSUSD) to make more than 2,000 public documents digitally accessible through DocAccess, an automated document accessibility solution that converts public PDFs into ADA-aligned HTML transcripts. The initiative gives approximately 20,000 students and their families a more accessible way to find and use important district documents while helping staff prepare to align with federal digital accessibility requirements.
With the Department of Justice's April 2027 ADA compliance deadline approaching, FSUSD began re-evaluating its approach to digital accessibility. The district recognized that accessibility could no longer depend solely on manually remediating every PDF it created or published. With school documents, event flyers, resource guides, budget materials, and other information published across the district, FSUSD needed an approach that could improve accessibility without creating an unsustainable workload for staff.
Through DocAccess, FSUSD is transforming PDFs into WCAG 2.1 Level AA-aligned, searchable, and translatable HTML. Key capabilities include:
- Searchable and translatable documents: Families can search and translate FSUSD documents into more than 250 languages, making resources such as the district's bell schedules, calendars, and immigration resources booklet easier to find, navigate, and use.
- Simplified document navigation: Interactive outlines and an "Ask a Question" feature help community members quickly find the information they need within district documents while giving FSUSD insight into the questions the community is asking.
- Accessible viewing across devices: Full keyboard navigation, assistive technology compatibility, and mobile-friendly formats help families access district information regardless of how they navigate the web. DocAccess also allows FSUSD to make older, handwritten, and scanned materials more accessible alongside current documents such as school documents, event flyers, budget plans, and other essential information for families.
- Community engagement insights: DocAccess gives district leaders visibility into individual document engagement and language use, helping inform future communications.
"Accessible information is part of making sure every family and community member feels they belong," said FSUSD Superintendent Jennifer Sachs. "By making important district documents easier to read, search, translate, and navigate, we can remove barriers and help people get the information they need when they need it. Even if one person is able to access an important resource more easily because of this work, that matters."
"Fairfield-Suisun Unified School District demonstrates how accessibility can strengthen both community connection and day-to-day operations," said CivicPlus Product Manager Phil Becker. "By scaling how the district delivers accessible information, FSUSD is giving staff a more efficient way to serve its community while creating a more inclusive digital experience for families."
The effort supports FSUSD's broader focus on communication and community engagement, helping ensure district resources are easier to use across assistive technologies, languages, and devices.
About CivicPlus
Thousands of high-performing civic leaders rely on CivicPlus® as their trusted partner for impact-led government. With CivicPlus, leaders can finally overcome the perpetual tradeoff between the demand for better services and the realities of operational resources, leveraging the unique Civic Impact Platform to deliver both unmatched end-to-end automated efficiency and truly unified, delightful resident experiences.
Backed by over 25 years of experience and leveraging the insights of more than 950 team members, our solutions are chosen by over 13,000 organizations and are used daily by over 340 million people in the U.S. and Canada. For more information, please visit civicplus.com.
About Fairfield- Suisun Unified School District
Located in the heart of Northern California, Fairfield-Suisun Unified School District (FSUSD) serves approximately 20,000 students across 32 schools in the cities of Fairfield and Suisun. The District offers a range of alternative and innovative programs, such as Career Technical Education pathways, International Baccalaureate, and an Adult School, as well as schools of choice, including Public Safety Academy, Early College High School, and a Virtual Academy. With a diverse student population and strong community partnerships, FSUSD is committed to academic excellence, equity and opportunity. Dedicated teachers and staff, alongside supportive families, work collaboratively to implement board-adopted goals and guide students on a clear path to success in school and beyond. The district's central location offers access to opportunities in higher education and the career pathway of their choice.
FSUSD prioritizes inclusive, high-quality learning experiences that prepare each and every student for college, career and life. Guided by its Local Control and Accountability Plan (LCAP), the district supports student success through Multi-Tiered Systems of Support (MTSS), social-emotional learning, literacy programs, and meaningful family and community engagement, including a commitment to providing clear, accessible information for all.
Media Contact
Kimberly Girolimon, CivicPlus, 1 8636020584, [email protected], civicplus.com
SOURCE CivicPlus
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