Field Service Management Market worth $3.52 Billion by 2019 – New Report by MarketsandMarkets

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The Field Service Management market research report examines the growth potential market sizes and revenue forecasts across different regions as well as user segments. (

Notable players in this market are Oracle Corporation, SAP AG, IBM Corporation, Click Software Technologies Ltd., Astea International and many more.

The report “Field Service Management Market by Solution (Work Order Management, Schedule and Dispatch, Inventory Management), by Service, by Deployment Type (Cloud, and On-Premise), by User Type (SMBs and Enterprise), by Industry Vertical & by Region - Global Forecasts to 2019” defines and segments the global market into various sub-segments with an in-depth analysis and forecasting of market sizes. It also defines the driving factors for the market, restraints, and opportunities along with the current trend adoption in this market.

Browse 68 market data tables and 64 figures spread through 162 pages and in-depth TOC on “Field Service Management Market”

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MarketsandMarkets broadly segments the global Field Service Management Market into following sub-segments:
1. Regions: North America (NA), Asia-Pacific (APAC), Europe, Middle East & Africa (MEA) and Latin America (LA).
2. Solutions: Schedule and dispatch, inventory management, customer management, work order management, reporting, mobile field execution, and tracking and performance management.
3. Deployment Type: On-premise and cloud.
4. User Type: SMB’s and large enterprise.
5. Industry verticals: oil, gas, home, residential services, manufacturing, construction, security, alarm, transportation, energy, utilities, healthcare, and others.

Field service management is at its growing stage and expected to rise exponentially due to the enhancement of technology in this sector. Today, companies are demanding real-time based solutions for field workers, so that they can accomplish their task without any delay or interruption. Also, organizations are in need of solutions that can solve their specific demands that CRM and ERP failed to do - thus field service management is becoming quite popular among field technicians. Furthermore, the increasing demand of low cost solutions among large enterprises as well as SMB’s is also helping field service management market to progress – with an explosive growth rate. Field service management provides assistance to businesses in improving their efficiency and productivity by offering proficient solutions such as work order management, inventory management, customer management, reporting, billing and invoicing. These solutions are gaining traction in various industry verticals such as construction, oil and gas, security and alarm, transportation, and healthcare to name a few.

This market is consolidated with big players such as Oracle, IBM, SAP, Click Software Technologies, Trimble Navigation, As tea International, PTC, In for, IFS, and Service Power. The factors driving this market are the escalating demand for enhanced productivity, growing demand for improved customer satisfaction, and mounting field service operation costs.

Lack of awareness about field service solutions is the major restraint for the growth of this market. The organizations are adopting field service solutions but at a slow pace. Companies preferably use ERP, CRM or Enterprise asset management solutions instead of field service solutions due to lack of awareness about field service management solutions.

The benefit that field service management provides their user is the low operational and implementation cost of its solutions. The field service management solutions can be deployed as on-premise and cloud both by organizations according to their budget. These solutions are flexible enough, that they can be proficiently deployed on Smartphones, laptops and other smart devices.

MarketsandMarkets forecasts the Global Field service management market is estimated to reach $3.52 billion by 2019, at a Compound Annual Growth Rate (CAGR) of 17.3%. North America is expected to be the largest market in terms of market size, while Europe and Asia-Pacific are expected to experience an increase in market traction during the forecast period.

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