"Despite the adversity that service companies have faced during 2020, our data shows that the organizations that turned to technology for accelerated growth are poised for expansion in the coming months,"
PLANO, Texas (PRWEB) November 17, 2020
FieldAware, the leader in made-for-mobile, cloud-based field service hub solutions, announces COO Steve Mason will speak at The 2020 Copperberg Field Service U.S. Summit, Dec. 1. Mason currently oversees the product management of FieldAware's highly-acclaimed field service management solution and will divulge the key findings from its "Year Zero" benchmark study.
One of the most important key findings from the data shows a strong demand for field service technicians in the coming months, making it essential that businesses prepare to accommodate the market.
"Despite the adversity that service companies have faced during 2020, our data shows that the organizations that turned to technology for accelerated growth are poised for expansion in the coming months," said Mason.
The discussion will uncover key outcome-based service offerings adopted by thriving companies, including hybrid remote/on-site services and an intense focus on empowering field resources to efficiently resolve issues and minimize service disruptions.
Mason will also outline an action plan that field service providers can adopt to position their organization for growth over the next 12-18 months.
"The recent shift in how service providers fulfill their clients provides a unique opportunity for forward-thinking leaders to expand their organization and increase growth," said Mason.
The 2020 Copperberg Field Service U.S. Summit takes place Dec. 1 on LinkedIn.
FieldAware is a cutting-edge, cloud-based, mobile field service management hub, empowering companies to transform their field service with automated processes and streamlined operations. FieldAware is advancing field service with comprehensive solutions including optimized scheduling, dynamic and intelligent forms capture, robust reporting and analytics, AR, and IoT. FieldAware’s flexible platform streamlines technician enablement and digitizes business processes while automating the collection and dissemination of field and back-office information. Combining our award-winning, easy to use/easy to adopt software with the industry’s best implementation and support services, FieldAware provides rapid ROI, accelerating improvements in productivity, safety, compliance, customer satisfaction, and revenue growth. Visit http://www.FieldAware.com.