Firmex Wins Gold Stevie® Award for Customer Service Department of the Year
Awarded at the 2021 International Business Awards®, this marks Firmex's fourth Stevie win.
TORONTO, Dec. 20, 2021 /PRNewswire-PRWeb/ -- Firmex®, a Toronto-based global provider of virtual data room and secure document sharing solutions, proudly announced winning a Gold Stevie Award for Customer Service Department of the Year. This marks the fourth time Firmex has been recognized with a Stevie Award, and the second Gold for Customer Service Department of the Year.
The International Business Awards are the world's premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2021 IBAs received entries from organizations in 63 nations and territories.
As the ongoing COVID-19 crisis prevented winners from receiving their awards on stage during a traditional gala IBA banquet, winners were celebrated instead during a virtual ceremony on Wednesday, 8 December.
More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Company of the Year, Marketing Campaign of the Year, Best New Product or Service of the Year, Startup of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others. This year's competition also featured a number of categories to recognize organizations' and individuals' responses to the COVID-19 pandemic.
Firmex won in the Customer Service Department of the Year category, recognizing the exceptional support that Firmex provides for its clients.
"We're so pleased that our Client Service Team has been acknowledged this year with a second Gold Stevie Award for their hard work and high standards when it comes to meeting our clients' needs. Our team's dedication to service is central to our success as a SaaS technology provider and we're very proud of their ongoing commitment to our customers," said Firmex CEO Joel Lessem.
"To be recognized again with a Gold Stevie Award for our excellence in customer service is a true honor for our Client Service Team. This past year, they've shown that putting people first is at the center of Firmex's success and their passion and professionalism continue to set the bar," said Kyle Bardsley, VP, Customer Operations & Growth in Sales.
Stevie Award winners were determined by the average scores of more than 260 executives worldwide who participated in the judging process from June through early August. Details about The International Business Awards and the lists of Stevie Award winners are available at http://www.StevieAwards.com/IBA.
About Firmex
Firmex is a global provider of virtual data room and secure document sharing solutions. As one of the world's most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation. Whenever professionals need to share sensitive documents beyond the firewall, Firmex is their trusted partner. A Firmex subscription provides simple, safe, and stress-free document sharing without hidden costs or complexity. Since 2006, Firmex has helped over 120,000 companies worldwide take control of their confidential documents. For more information, please visit http://www.firmex.com.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Media Contact
Mark Wright, Firmex, +1 (416) 840-4241 Ext: 281, [email protected]
SOURCE Firmex
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