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FocalPoint Holdings Builds Patient Experience Expertise with Addition of Shareef Mahdavi and SM2 Strategic

FocalPoint Holdings welcomes Shareef Mahdavi to their team, bringing his deep expertise in helping clients improve the customer experience in medical environments.


News provided by

FocalPoint Holdings

Jan 31, 2020, 18:00 ET

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FREEHOLD, N.J., Jan. 31, 2020 /PRNewswire-PRWeb/ -- FocalPoint Holdings, one of the leading ophthalmic investment, management and technology firms, is pleased to welcome Shareef Mahdavi to their team, bringing deep expertise in helping clients improve the customer experience in medical environments. This addition to the FocalPoint portfolio gives clients access to one of the foremost thought leaders in this area. "I've had the privilege over the years of working with many practices and device manufacturers. The technology available to doctors for their patients is incredible," noted Mahdavi. "What's been missing is an experience that makes patients want to spend more time and money at the practice. This is especially critical in self-pay elective services, a large growth opportunity for modern medical practices."

Earlier in his career, Mahdavi led the U.S. marketing launch for laser manufacturer VISX, helping LASIK become the top-performed elective surgical procedure in the US and Worldwide. Adding to his marketing and sales background, he became a Certified Expert in "The Experience Economy," teaching clients how to create more value by differentiating their practices with a superior customer experience. His new book, "Beyond Bedside Manner: Insights on Perfecting the Patient Experience" will be launched in April by Story Seven Publishing.

"FocalPoint’s skill sets complement the work we’ve been doing with clients. They are bringing together best-of-class experts and I’m proud to be part of the group.” - Shareef Mahdavi

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"Shareef has always been a thought leader in the ophthalmic industry, and having him on our team seemed like a natural fit. The patient experience is so important for our practices and partners, and having someone of his caliber in our firm is something we are extremely excited about. We want FocalPoint to have the best and brightest innovators in our firm, and his addition continues that tradition," said Dr. Anish Kapur, President of FocalPoint Holdings.

"FocalPoint's skill sets complement the work we've been doing with clients," added Mahdavi. "They are bringing together best-of-class experts and I'm proud to be part of the group."

For more information on how FocalPoint Holdings can help improve your ophthalmology or optometry practice's efficiency and revenue, please contact us at [email protected] today.

About FocalPoint Holdings
FocalPoint Holdings is a privately held investment and management firm specializing in healthcare and technology companies. As an experienced partner to outstanding management teams, FocalPoint helps build durable companies with sustainable value, especially within the ophthalmic industry. With their team's depth of knowledge in multiple industries, FocalPoint is the perfect partner for entrepreneurs and business executives looking to grow their business.
Additional information about Focal Point Holdings is available at https://linkedin.com/company/focalpointholdings and http://www.focalpointholdings.com.

SOURCE FocalPoint Holdings

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