“From strategy to implementation, O3 provides a future-forward approach that gives clients smart and innovative solutions that let them build deep and meaningful customer experiences." Michael D. Soileau, CEO of O3
PHILADELPHIA (PRWEB) January 26, 2023
O3, a customer experience (CX) consultancy, today announced that Michael D. Soileau has joined the company as chief executive officer. Soileau will lead O3 during its next phase of expansion to help meet the rapidly growing demand from B2B enterprises and B2C brands for the company’s end-to-end customer journey solutions.
Formerly with Comcast for more than 20 years, Soileau has over 25 years of leadership experience, serving in roles that managed service innovation, sales and marketing, roadmap development, operations and strategic planning. His vast experience will enable O3 to further its reach in helping companies transform their customer journeys to drive deeper retention, engagement and loyalty.
“From strategy to implementation, O3 provides a future-forward approach that gives clients smart and innovative solutions that let them build deep and meaningful customer experiences. O3 creates long-term client partnerships and has the right mix of CX, data and technology expertise that companies need today and in the future. I am excited to join the company and look forward to moving our clients and business forward.”
O3 is an experience consultancy specializing in building and optimizing every digital touch point for companies. It plays a strategic role in unifying data and online ecosystems through design, advanced technology and innovation-led solutions. From experience, brand and content strategy to UX design and software development, O3 covers the entire customer journey. Clients include SEI, Vertex, American Family Insurance, FIMC and Best Egg.
O3’s Founding Partner and CEO, Keith Scandone, will transition into a new role to lead business strategy development, O3’s investment arm, Ozone Ventures, and future vision and growth expansion opportunities. Scandone will work closely with Soileau and O3’s seasoned leadership team, which includes O3 Partner and Chief Innovation Officer Mike Gadsby, Chief Digital Officer Mahesh Gaitonde and Board Advisor Sushma Rajagopalan.
“Michael's unique experience, business acumen, expansive network and shared values make him a perfect fit to accelerate O3's growth,” said Scandone. “I am fortunate to add Michael to an already incredible leadership team and look forward to collaborating on creating more dynamic opportunities to expand O3’s footprint.”
In addition to his vast business achievements, Soileau is the vice chair of the Community of College of Philadelphia Board of Trustees, director for the Community College Foundation board, founding member of the Executive Leadership Council, and an advisory board member of the Lambda Legal National Advisory Council. He is also a former board member of the University of Texas Center for Global Business and a guest lecturer at the University of Texas at Austin in International Business, as well as a guest lecturer at Drexel University.
About O3
O3 is an experience consultancy specializing in building and optimizing every digital touch point for companies. It plays a strategic role in unifying data and online ecosystems through design, advanced technology and innovation-led solutions. Headquartered in Philadelphia, O3 emphasizes a balanced approach to design, innovative technology solutions and award-winning agency culture. To learn more, visit http://www.o3world.com.