The Texas freight brokerage puts carrier vetting, fraud prevention and insurance under one roof for its agents at a moment when the rules for freight brokers have changed
DENTON, Texas, Sept. 15, 2026 /PRNewswire-PRWeb/ -- Freight Flex, the independent agent freight brokerage ranked No. 204 on the 2026 Inc. 5000, has named Michael Grace Chief Compliance Officer. The appointment is a strategic investment in the company's compliance program at a moment when the rules for freight brokers have changed.
A COMPLIANCE PROGRAM BUILT FOR THE NEW STANDARD
Grace brings a career spent in risk management, fraud investigations and compliance at some of the largest freight brokerages and carrier vetting operations in the industry. At Freight Flex, he leads a single compliance organization responsible for carrier onboarding, cargo security and fraud prevention, TSA compliance, claims and insurance.
Every carrier is verified for identity, authority, insurance and performance history before a shipment moves. Freight Flex sets its own carrier selection criteria above the industry norm that take a carrier off the table regardless of available capacity. Carriers are continuously monitored, not just once at onboarding. The process is automated, and no one overrides it.
"The FMCSA is not going to tell us what a safe carrier is, so we wrote our own standard and we hold it higher than most brokers do," said Grace. "The rules only work if you do not make exceptions. If you follow your process on every load and you can show it in writing, you are in a much safer spot than somebody who overrides when they need capacity. We do not operate like that."
WHAT IT MEANS FOR FREIGHT AGENTS
If the brokerage behind you gets sued over a stolen load, how prepared is it? Agents who run their business under a brokerage without a documented compliance program are now exposed in ways they were not a year ago, and insurance costs across the industry are expected to rise as underwriters tighten their own carrier requirements.
Freight Flex agents own their book of business and their customer relationships. The company covers them under its insurance, offers additional cargo coverage for high value loads, handles claims through Grace's department and manages the carrier compliance, billing, credit and technology stack that would cost an independent operator hundreds of thousands of dollars to build alone. Freight Flex also applies the same discipline to the agents it brings on. Every agent is U.S. based, met in person and vetted before joining.
"You have to be careful who you hire. That goes for carriers and it goes for agents," Grace said. "What I want our agents to understand is that the vetting, the documentation and the insurance are handled before they ever book the truck. They sell freight and take care of their customers. The company behind them carries the compliance weight."
"Experienced agents are asking harder questions about who they partner with, and they should," said Reed Rivers, founder and CEO of Freight Flex. "We want to be the answer to those questions."
FULL SERVICE FREIGHT BROKERAGE ACROSS NORTH AMERICA
From its headquarters in Denton, Texas, and its Charleston, South Carolina, office, Freight Flex arranges full truckload, expedited, flatbed, heavy haul, temperature controlled, cross border, drayage, intermodal and LTL freight across the United States, Canada and Mexico. The company has been named to the Inc. 5000 list of America's fastest-growing private companies in back-to-back years, debuting at No. 40 in 2025 and returning at No. 204 in 2026.
ABOUT FREIGHT FLEX
Freight Flex is an independent agent freight brokerage headquartered in Denton, Texas. Founded by Reed Rivers in 2021 after his career at Expeditors and Crane Worldwide Logistics, the company pairs independent freight agents with a full back office and an integrated technology stack, serving shippers across the U.S., Canada and Mexico.
To learn more about the Freight Flex freight agent program, visit freightflex.com.
Media Contact
Kevin McGrath, Freight Flex, 1 817-661-1406, [email protected], https://freightflex.com
SOURCE Freight Flex
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