Revel Systems to Provide Technology Platform to Help Improve Customer Experience and Increase Profitability
ATLANTA, Aug. 16, 2022 /PRNewswire-PRWeb/ -- Revel Systems, the market leading cloud-native point of sale (POS) and complete business management platform, today announced Friendly's Restaurants has plans to implement Revel Enterprise® at over 120 of its locations. The selection of Revel is part of a company-wide initiative by Friendly's to drive innovation into restaurant operations to better meet the needs of today's customer as well as improve operational efficiencies.
"Revel Enterprise was the clear choice for Friendly's Restaurants given the platform's modern architecture, true open API, and extreme ease of use," said Carissa De Santis, chief technology officer, Friendly's. "We are very excited to give our restaurants the technology infrastructure they need to adapt quickly to changing customer expectations including new pick up options and mobile tableside ordering to improve speed of service, both designed to increase labor efficiencies and drive revenues."
The Revel Enterprise open API enables large chains to easily integrate best-of-breed solutions to the Revel platform in order to deliver a custom solution that aligns with their strategic direction. As part of this implementation, Friendly's will leverage the Revel Enterprise open API to integrate third-party solutions for loyalty, back office support and online ordering management.
Friendly's Restaurants also selected Revel Enterprise for the platform's user-friendly interface, low cost of ownership, scalability, and multi-location management capabilities.
"Revel continues to be the POS platform of choice for large chain restaurants who want to make the leap into the digital era by migrating from burdensome legacy systems to cloud solutions like Revel Enterprise," says Greg Dukat, chief executive officer, Revel Systems. "We are thrilled with the opportunity to work with an iconic brand like Friendly's Restaurants and play a key role as they continue to innovate across all aspects of their restaurant's operations."
Friendly's Restaurants adds to the impressive list of large restaurant chains selecting Revel Enterprise, including: The Halal Guys, Dave's Hot Chicken, Sajj Mediterranean, Rise Biscuits, FAT Brands, Moe's Southwest Grill, Kung Fu Tea, Teriyaki Madness, Focus Brands, Lou Malnati's, Erberts and Gerberts and more.
Revel will also support the launch of Friendly's Cafe, a fast-casual concept that aims to deliver beloved Friendly's menu items via a fast-casual service model that provides guests flexibility to order and pay at their own pace.
About Revel Systems
Revel's point of sale and business solutions provide a native cloud technology platform that is at the heart of our clients' businesses. Revel's platform helps restaurants and retailers deliver a better customer experience, diversify revenue streams, and scale their businesses with ease. The Revel Enterprise® solution is tailored for large chains and leads the industry with a broad footprint of national, big brand customer implementations. Revel is committed to client success and strives to be a people-first business, leading with integrity and transparency. For more information, please visit http://revelsystems.com or call +1 (833) 437-3835.
About Friendly's Restaurants Co, LLC:
Friendly's Restaurants is an iconic American brand serving signature entrées, burgers, sandwiches and handcrafted, specialty ice cream desserts in over 120 friendly, full-service restaurants. For over 80 years, Friendly's Restaurants and their dedicated service teams have delighted generations of guests by offering everyday value on great-tasting food and ice cream creations. Friendly's Restaurants is a portfolio brand of BRIX Holdings, LLC, a multi-brand restaurant management and franchising company based in Dallas. Friendly's Restaurants has plans to introduce new and innovative food and ice cream offerings, bright new restaurants and unique ways to reach and satisfy guests. For additional information, please visit friendlysrestaurants.com or follow Friendly's on Twitter, Instagram and Facebook.
Senior Director, Marketing
SOURCE Revel Systems