San Diego-based hospitality supplier analysis highlights shifting product purchase focus to match evolving guest expectations in the latest industry evolution
SAN DIEGO, August 1, 2023 /PRNewswire-PRWeb/ -- Front Desk Supply, a leading hospitality supplier based in San Diego, CA, has analyzed hotel ordering trends and is seeing a significant increase in boutique and resort properties' orders of custom supplies, as hotels prepare to elevate the guest experience throughout the busy Q4 and holiday season heading right into 2024.
"Custom guest experiences have gone from 'nice-to-have' to 'must-haves' for those wanting to create a successful stay for their guests," says Mark Zisek, Front Desk Supply Director of Commercial Operations. "While hotels were quick to keep up with the evolving tech trends, some of the non-tech experiences were left behind. These days, hoteliers recognize that the non-tech supplies in a stay also need to be modernized. These changes help ensure their brand message is extended."
Popular supplies that front desk managers and hotel hoteliers are putting a customized focus on include key cards, key folders, signs pens, stationery, and glassware. And the restocking of supplies isn't letting up. While official seasonal numbers have not been released, it is believed that we are in the midst of a record-setting summer travel season. Front Desk Supply is seeing shorter periods between reorders to match that.
"This hot holiday summer travel crush is the demand our industry has been thirsty for after several years of pandemic-impacted seasons, and our hospitality customers are innovating, customizing, and working with us strategically to offer a premium experience," Zisek added.
Some of those innovative ideas growing in popularity include environmentally friendly products, sleep-assisting teas and aromatherapies, and more robust in-room food and beverage offerings.
"A 3.5-star hotel can still deliver an exceptional 5-star experience, and many properties are rolling out the red carpet to secure stays from savvy travel shoppers. Hoteliers must understand the habits of their guests to provide the accommodations they really need going into the holiday travel season," says Zisek. "Our broad offering helps hoteliers focus on finding the perfect, creative solution that will cater to their guests."
Front Desk Supply offers custom supplies for memorable guest experiences. To support hoteliers and managers, Front Desk Supply is offering a $25 discount on all orders for the month of August.
Front Desk Supply is an industry leader in hospitality supplies, offering a wide variety of items, including key cards, key card holders, valet tags, hotel signs and concierge tags.
About Front Desk Supply
Front Desk Supply has over 50 years of Sales, Marketing and Advertising, and Operations experience, along with the wealth of knowledge that comes from producing millions of products for thousands of hotels in the hospitality industry.
Their focus on building customer relationships is ingrained in all employees. Putting the customer first and offering a unique perspective to any situation is a hallmark of Front Desk Supply. Front Desk Supply excels in providing multiple complementary products – it makes for a one-stop shopping experience for customers and ensures messaging flows consistently across products. They expertly offer recommendations that make good business sense.
Front Desk Supply: Making hotels more profitable and their guests' stays more memorable®.
Contact:
Mark Zisek
Front Desk Supply
[email protected]
Phone: 858-699-4701 / Fax: 501-665-6489
Media Contact
Mark Zisek, Front Desk Supply, 858-699-4701, mzisek@access-mktg.com
SOURCE Front Desk Supply
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