The acquisition of Data Fusion Solutions adds 11 years of U.S. outage history, nationwide outage tracking, and geospatial capabilities to advance utility outage visibility and communications.
CHICAGO, Nov. 3, 2026 /PRNewswire-PRWeb/ -- Gigawatt AI, the AI-native software suite purpose-built for regulated utilities, today announced its acquisition of Data Fusion Solutions (DFS), a provider of outage tracking, geospatial mapping, and data services. The acquisition accelerates Gigawatt's Power module for utility outage management, strengthening its foundation for outage visibility, customer communications, and predictive intelligence.
Data Fusion Solutions brings an 11-year U.S. outage archive containing 26 million distinct incident points, with coverage spanning 1,200 utility operating companies and representing 96% of electric consumers in the United States. Its products include outage dashboards, alerts, geospatial map services, and custom data feeds. DFS's professional outage dashboard collects outage information every 15 minutes.
For utility operations and customer service leaders, Gigawatt's Power module is designed to reduce routine outage inquiries, improve notification accuracy, and give customers and agents clearer visibility into power status. Through the Utility Data Fabric, it connects outage, meter, and customer information across public maps, utility websites, and agent views. Configurable rules govern outage communications alongside existing outage management and billing systems.
"Customers need clear power status, restoration estimates, and updates they can trust," said Joe Berti, Chief Executive Officer of Gigawatt. "That requires outage, meter, and customer information to work together. DFS brings the historical depth and geographic coverage to accelerate that connected experience through Power."
The acquisition advances three areas of Power's development:
- Historical outage context: DFS's archive adds historical context for outage analysis, complementing premise and customer data from connected utility systems.
- Nationwide outage coverage: DFS's national data footprint supports broader outage visibility, complemented by premise-level intelligence from connected utility systems.
- Predictive intelligence: Historical incident data provides a foundation for developing and validating models for restoration timing.
"DFS brings established outage data, mapping products, and domain expertise that directly accelerate Power," said Reid Snyder, Senior Vice President of Corporate Development and Strategy at Gigawatt. "The acquisition strengthens our foundation for connecting outage intelligence with utility workflows."
"Understanding an outage requires both current information and the geographic and historical context behind it," said Patrick Willging, Chief Technology Officer of Data Fusion Solutions. "Joining Gigawatt creates an opportunity to connect that context with customer communications and agent workflows, helping utilities provide clearer information from the first report through restoration."
To learn more about Gigawatt Power for utility outage management, visit gigawatt.ai/power.
About Gigawatt
Gigawatt AI provides an AI-native software suite purpose-built for regulated utilities. Its Customer, Revenue, Service, Procurement, Power, and Market modules support essential utility functions through an AI-native Utility Data Fabric. Utilities can deploy modules incrementally alongside existing customer information, enterprise resource planning, and operational systems, improving defined workflows without first replacing core technology. Founded by utility and AI transformation leaders and developed with direct input from top-tier utilities in the United States, Gigawatt supports secure, governed, and scalable AI adoption across regulated utility operations. Gigawatt has locations in Chicago, Nashville, and Austin. For more information, visit gigawatt.ai.
Media Contact
Thiers Ferreira, Gigawatt AI, 55 31995174259, [email protected], https://gigawatt.ai/
SOURCE Gigawatt AI
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