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Global Leaders Embrace Agentic AI at Propel25: Showcases Future of Intelligent Service Ops


News provided by

Rocketlane

Jun 10, 2025, 10:04 ET

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Facing the AI and automation revolution, Rocketlane's Propel25 united 1,500+ global pros from 30+ countries to rewrite the rules of professional services. In 20+ punchy sessions, industry leaders revealed how teams are slashing inefficiency, embracing smart automation, and redefining value delivery—proving that the future belongs to those who adapt, collaborate, and scale impact at speed.

SANTA CLARA, Calif., June 10, 2025 /PRNewswire-PRWeb/ -- With Agentic AI and automation bulldozing old business models across healthcare, consulting, and beyond, the AI market is exploding—forecast to leap from $294B in 2025 to a staggering $1.77T by 2032, according to Fortune Business Insights (1), with generative AI hitting $1.3T by that mentioned year, Bloomberg reports (2). In defiance of outdated professional services paradigms, Rocketlane, a SaaS disruptor, ignited Propel25 to arm teams with the strategies to not just survive, but dominate. Srikrishnan Ganesan, CEO of Rocketlane, declared, "We're not just streamlining delivery; we're redefining it." Propel25 gathered 300+ senior leaders from companies such as MongoDB, Palantir, and Zoom. The event focused on transforming traditional professional services into intelligent, AI-powered delivery teams. Industry leaders led sessions on leveraging AI to automate and optimize work for faster, smarter outcomes.

Rocketlane's Co-founder and CEO, Srikrishnan Ganesan, opened the event with a call to action: "What we witnessed at Propel25 was the beginning of a new chapter. AI is no longer a future possibility—it's the present-day driver of speed, accuracy, and client satisfaction in service delivery. Propel25 brought together the people and ideas needed to make that future real."

"What we witnessed at Propel25 was the beginning of a new chapter. AI is no longer a future possibility— it's the present-day driver of speed, accuracy, and client satisfaction in service delivery." — Srikrishnan Ganesan, CEO of Rocketlane

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Over the course of two days, the conference featured more than 45 sessions and workshops led by over 60 industry experts, who showcased real-world use cases of AI in delivery operations. From intelligent project resourcing and predictive capacity planning to AI-generated project updates and automation of routine tasks, the event illustrated how delivery teams are integrating AI to unlock efficiency, consistency, and scale.

A major highlight of the event was the Golden Comet Awards, which celebrated companies leading the way in delivery innovation. Winners were recognized for exceptional performance in areas such as AI-powered delivery, client onboarding excellence, and operational efficiency. These stories offered attendees concrete proof that intelligent delivery is not just a concept—it's already being implemented by forward-thinking teams.

Among the standout winners was AuditBoard, a leading cloud-based platform for audit, risk, and compliance, trusted by over half of the Fortune 500, which received the award for Best Professional Services Team of the Year. "Our rapid growth has required innovation as we expand into new products and regions," said Justin Manduke, VP of Professional Services at AuditBoard. "Technology adoption is essential for delivering lasting value to our clients."

Propel25 also presented speakers including Brian Hodges (Unity), Jenn Brantmier (Smartsheet), Christopher Darius (The Lōtik Group), Jeff Kushmerek (Infinite Renewals), and Justin Manduke (CoreLogic) and shared strategies for adapting to this new delivery paradigm. Their talks underscored that intelligent service operations are no longer aspirational— they are accessible and increasingly essential for businesses navigating high-growth environments.

The conference also addressed the cultural and operational changes needed to support this transformation. Leaders discussed the importance of aligning delivery outcomes with broader business goals, creating more transparent and client-centric collaboration models, and building delivery teams that are not just efficient, but also adaptive and resilient in the face of change.

In addition, Propel25 gave attendees a first look at upcoming innovations within the Rocketlane platform, including AI-powered project assistants capable of autonomous progress tracking, real-time risk alerts, and automated timekeeping— all of which align with the broader industry trend of Agentic AI taking a more active role in enterprise workflows.

Beyond the stage and sessions, Propel25 served as a hub for community-building. Through executive roundtables, networking dinners, and interactive product labs, attendees were able to forge new connections and exchange ideas with peers tackling similar challenges across industries and geographies.

Event Feedback: Insights from Propel25 Attendees
At Propel25, industry leaders gathered to redefine the future of professional services, focusing on outcomes over traditional metrics and embracing AI-driven transformation.

"Propel is about connecting PS leaders to shape the future," said Srikrishnan Ganesan. "This year, we shifted the conversation from productivity to outcomes, emphasizing AI and automation as key drivers of progress. Every discussion at Propel25 centered on this new vision."

Attendees echoed this theme. "Propel25 expanded my thinking about intelligent delivery and inspired us to explore ambitious AI integrations," said Kody Sweet, Director of Implementations at Storable. "Sri Ganesan's session was especially impactful."

Chase Potter, VP of Professional Services at AlayaCare, added, "Propel25 showed that with innovation, especially in AI, professional services can deliver strategic value. The event's collaborative spirit and focus on customer impact made it a standout experience."

The event closed with Rocketlane announcing early plans for Propel26, promising an even more expansive global platform to continue advancing the intelligent delivery movement.

"What we witnessed at Propel25 was the beginning of a new chapter. AI is no longer a future possibility— it's the present-day driver of speed, accuracy, and client satisfaction in service delivery. Propel25 brought together the people and ideas needed to make that future real," added Ganesan.

About Rocketlane
Rocketlane stands at the forefront of redefining service delivery for modern teams. With its cutting-edge platform, Rocketlane unifies onboarding, implementation, and professional services workflows, enabling teams to collaborate efficiently with customers and deliver projects on time and within budget. By integrating projects, resources, finances, and customer experiences, Rocketlane not only streamlines operations but also significantly enhances customer satisfaction and profitability. This transformational tool offers a unique trifecta that propels businesses towards exceptional delivery performance, making it the ultimate solution for modern service teams looking to achieve world-class results. For a comprehensive understanding of Rocketlane's offerings and impact, please visit their website https://rocketlane.com/.

References
1.    "ARTIFICIAL INTELLIGENCE MARKET SIZE AND FUTURE OUTLOOK. Fortune Business Insights, Apr, 28, 2025, fortunebusinessinsights.com/industry-reports/artificial-intelligence-market-100114
2.    "Generative AI to Become a $1.3 Trillion Market by 2032, Research Finds" Bloomberg, Jun 1, 2023 bloomberg.com/company/press/generative-ai-to-become-a-1-3-trillion-market-by-2032-research-finds
3.    Feger, Arielle "5 key stats on agentic AI" Emarketer Jan 22, 2025, emarketer.com/content/5-key-stats-agentic-ai?

Media Contact
Karla Jo Helms, JOTO PR™, 727-777-4629, [email protected], jotopr.com

SOURCE Rocketlane

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