AireSpring Adds 8x8 XCaaS Cloud Communications and Contact Center Platform to Its Product Portfolio
CLEARWATER, Fla., Sept. 29, 2022 /PRNewswire-PRWeb/ -- AireSpring, a leading Global Managed Services Provider specializing in Managed IT, Network Services and Unified Communications, is pleased to announce a distribution partnership to resell 8x8 XCaaS™ (eXperience Communications as a Service™), a single vendor cloud communications and contact center solution. The partnership provides customers a single point of contact to obtain both 8x8's unified cloud contact center, voice, team chat, and video meeting solution, and the connectivity they will need, resulting in simplified billing and support through one vendor. In addition to AireSpring's many cloud connectivity options, 8x8 customers can also take advantage of AireSpring's Managed SD-WAN and Managed Security solutions to further secure and optimize their UCaaS/CCaaS deployment. AireSpring's award-winning customer service team will provide first line support to joint 8x8 and AireSpring customers. The product will be sold through AireSpring's large network of channel partners.
8x8 XCaaS uniquely eliminates the silos between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Regardless of location, 8x8 XCaaS meets the communications requirements employees need to work together to deliver differentiated customer experiences.
8X8 XCaaS provides customers with:
- Scalable communications with one administrative interface
- 8x8 Work, bringing together voice communications, video meetings, and team messaging via all-in-one desktop, mobile, and web apps
- Telephony and contact center capabilities for Microsoft Teams with 8x8 Voice for Microsoft Teams Direct Routing as a Service solution and the Microsoft certified 8x8 Contact Center for Microsoft Teams
- Organization-wide insights and deep analytics
- Integration of business and CRM apps such as Salesforce
- Full compliance with the HIPAA Security Rule, PCI DSS Service Provider 3.2.1, and FISMA/NIST SP800-53rev5
"AireSpring is proud to partner with 8x8, a leader in both unified communications and contact center," stated AireSpring CEO Avi Lonstein. "AireSpring is at the forefront of the Channel when it comes to offering superior connectivity and cloud communications solutions to our partners and their clients, and our partnership with 8x8 exemplifies this commitment to providing best-of-breed solutions with a single point of contact for all their needs."
"We value the contributions of our partners, and recognize that the success of our channel strategy is centered around continually building and growing those relationships," said Lisa Del Real, Global Channel Chief at 8x8, Inc. "Our ongoing 8x8 XCaaS innovation and market-leading solutions for enterprises adopting Teams provides channel partners with ever-growing business opportunities to create and drive exceptional employee and customer experiences to meet every work requirement."
About AireSpring
Founded in 2001, privately held and debt-free AireSpring, is an award-winning Global Managed Services Provider specializing in Managed IT, Network Services, and Unified Communications, serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions and high-touch customer service to multi-location enterprise customers. Services include Global Managed SD-WAN and SASE, Managed Security, Unified Communications, SIP Trunking, and Global Business Internet. AireSpring offers its solutions through a diversified network of channel partners that includes distributors, master agents, managed service providers (MSPs), and value-added resellers (VARs).
As part of its fully managed solution, AireSpring provides access to hundreds of carriers and cable companies in the US and around the globe, delivering a seamless single-source solution with one bill and one point of contact for AireSpring partners and their customers.
AireSpring has received numerous industry awards for "Excellence in Customer Service," "Next-Gen Solution Provider," "Top Midmarket Vendor Executive," "UCaaS and SD-WAN Product of the Year," "Best Telecom Deal," "Best in Show," and "Top Channel Program." For more information, or to become an AireSpring partner, please visit http://www.airespring.com or contact us at 888-389-2899.
Contact
Ellen Cahill
Senior VP Marketing
[email protected]
Media Contact
Ellen Cahill, AireSpring, 8187381913, [email protected]
SOURCE AireSpring
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