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      • People & Culture

      Global Traveler Announces 16th Annual GT Tested Reader Survey Awards

      The GT Tested Reader Survey names the top in the travel industry and celebrates its "Sweet 16th"


      News provided by

      Global Traveler

      Dec 03, 2019, 14:00 ET

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      YARDLEY, Pa., Dec. 3, 2019 /PRNewswire-PRWeb/ -- The results are in! For the 16th consecutive year, Global
      Traveler conducted its GT Tested Reader Survey, asking frequent business and luxury travelers to name the best in a variety of travel-related categories. More than 22,000 people responded. Global Traveler's inaugural awards were celebrated in 2004.

      The survey honors airlines, hotels, loyalty programs and travel-related products in more than 80 categories. GT's distinguished readers vote for their favorites in the world of travel in an open-ended survey running in the magazine and online from January to September. The results of the survey are announced in the December 2019 issue, available now.

      GT readers are frequent premium travelers averaging 9 international and 11 domestic round-trip flights a year, with an average household income of $312,000 per year. Global
      Traveler's elite readers spend an average 60 nights per year in hotels, mostly 4- and 5-star properties. A whopping 72 percent regularly travel in first and business class.

      "Wow, I can't believe we're celebrating our sweet 16th! It's an honor to once again award the best of the best in the travel industry, alongside my team and our friends and clients," said Francis X. Gallagher, publisher and CEO, Global Traveler. "As we award another elite group of the travel industry's exceptional providers, we also need to thank our readers who vote yearly in the survey. This well-traveled, in-the-know group truly knows the stand-out stars of the industry. We celebrate all travelers tonight, and commemorate another year in the wonderful world of travel. Congratulations!"

      This year's winners will be feted at a cocktail reception Dec. 11, 2019, at The Peninsula Beverly Hills in Beverly Hills, California. For more information, check out the December 2019 issue of Global Traveler or visit our website at globaltravelerusa.com. A complete recap of the night's festivities will be featured in the March 2020 issue.

      A complete list of winners is as follows:

      Best Overall Airline in the World
      Singapore Airlines
      Fifth Consecutive Year

      Best Airline Alliance
      oneworld
      10th Consecutive Year

      Best Aircraft Type
      Airbus A350

      Best Airline Website
      AA.com
      Third Consecutive Year

      Fastest-Growing Airline, Trans-Pacific
      American Airlines
      Third Consecutive Year

      Best Airline for International First Class
      Lufthansa

      Best Airline for Business Class
      Turkish Airlines
      Third Consecutive Year

      Best Airline for Domestic First Class
      American Airlines
      Fourth Consecutive Year

      Best Airline Lounges
      Delta SkyClubs

      Best Airline for Onboard Service
      Asiana Airlines
      16th Consecutive Year

      Best Airline for Flight Attendants
      Asiana Airlines
      16th Consecutive Year

      Best Airline Cuisine
      Alitalia
      10th Consecutive Year

      Best Flight Attendant Uniforms
      Delta Air Lines

      Best Airline for Security
      EL AL Israel Airlines
      13th Consecutive Year

      Best Business-Class Seat Design
      Alitalia
      Second Consecutive Year

      Best First-Class Seat Design
      Air France
      Second Consecutive Year

      Best Airline for New Service Launch
      Air France (CDG–DFW)

      Best Corporate Program for Business Travelers
      Turkish Airlines Corporate Club
      Second Consecutive Year

      Best Overall Frequent-Flyer Program
      United Airlines MileagePlus®
      16th Consecutive Year

      Best Frequent-Flyer Elite-Level Program
      Delta Air Lines SkyMiles Diamond Medallion

      Best Frequent-Flyer Bonus Program
      United MileagePlus®
      Seventh Consecutive Year

      Best Frequent-Flyer Award Redemption
      LifeMiles (Avianca)

      Best Frequent-Flyer Customer Service
      American Airlines AAdvantage
      Second Consecutive Year

      Best Airline in North America
      Air Canada

      Best Airline to South America
      LATAM Airlines Group
      Sixth Consecutive Year

      Best Airline in Mexico
      Aeromexico
      10th Consecutive Year

      Best Airline in Australia and New Zealand
      Virgin Australia

      Best Airline in the South Pacific
      Air Tahiti Nui
      Second Consecutive Year

      Best Airline in Europe
      TAP Air Portugal
      Ninth Consecutive Year

      Best Airline in Eastern Europe
      LOT Polish Airlines
      Third Consecutive Year

      Best Airline in Africa
      South African Airways
      16th Consecutive Year

      Best Airline in the Middle East
      Emirates
      Second Consecutive Year

      Best Airline in North Asia
      China Airlines
      Seventh Consecutive Year

      Best Airline in China
      Hainan Airlines
      Seventh Consecutive Year

      Best Airline in Central/South Asia & India
      Air India
      Sixth Consecutive Year

      Best Airline to Japan
      Japan Airlines
      Third Consecutive Year

      Best Trans-Atlantic Airline
      Brussels Airlines
      Second Consecutive Year

      Best Trans-Pacific Airline
      Japan Airlines
      Third Consecutive Year

      Best Overall Airport in the World
      Singapore Changi Airport
      Fourth Consecutive Year

      Best Airport in North America
      Chicago O'Hare International Airport
      16th Consecutive Year

      Best Airport in Asia
      Incheon International Airport
      Third Consecutive Year

      Best Airport in Africa
      Addis Ababa Bole International Airport
      Second Consecutive Year

      Best Airport in Europe
      Amsterdam Airport Schiphol
      Second Consecutive Year

      Best Airport in the Middle East
      Hamad International Airport
      Third Consecutive Year

      Best Airport in South America
      El Dorado International Airport, Bogotá
      Second Consecutive Year

      Best Airport Staff/Gate Agents
      Turkish Airlines
      Third Consecutive Year

      Best Airport Dining
      Hartsfield-Jackson Atlanta International Airport
      Sixth Consecutive Year

      Best Airport Shopping
      Miami International Airport

      Fastest-Growing U.S. Airport
      Ontario International Airport, Ontario, California
      Second Consecutive Year

      Best Duty-Free Shopping in the World
      Dubai Duty Free
      13th Consecutive Year

      Best Duty-Free Shopping in Asia
      Singapore Changi Airport
      Third Consecutive Year

      Best Duty-Free Shopping in Africa
      Seychelles International Airport

      Best Duty-Free Shopping in Europe
      Munich Airport

      Best Duty-Free Shopping in the Middle East
      Dubai Duty Free
      Third Consecutive Year

      Best International Hotel Chain
      The Ritz-Carlton
      Fifth Consecutive Year

      Best Domestic Hotel Chain
      The Ritz-Carlton
      Fifth Consecutive Year

      Best Lifestyle Hotel
      Moxy Hotels

      Best MICE Hotel
      Lotte Hotel Seoul
      Fifth Consecutive Year

      Best Hotel Website
      IHG.com

      Best Hotel Rewards Program in the World
      InterContinental Hotels Group
      IHG® Rewards Club
      15th Consecutive Year

      Best Frequent-Stay Elite-Level Program
      Marriott Bonvoy Platinum Elite

      Best Frequent-Stay Bonus Program
      IHG® Rewards Club

      Best Frequent-Stay Award Redemption
      World of Hyatt

      Best Frequent-Stay Customer Service
      Marriott Bonvoy

      Best Hotel in the United States
      The Peninsula Beverly Hills
      Ninth Consecutive Year

      Best Hotel in Asia
      Mandarin Oriental, Taipei
      Third Consecutive Year

      Best Hotel in South Korea
      Lotte Hotel Seoul
      Eighth Consecutive Year

      Best Hotel in Europe
      Hotel Vier Jahreszeiten Kempinski, Munich

      Best European Hotel Chain
      St. Regis
      Fourth Consecutive Year

      Best Hotel Chain in Asia
      Oberoi Hotels

      Best Hotel Chain in Latin America
      Sheraton Hotels & Resorts

      Best Hotel Chain in Mexico
      Fiesta Americana
      Ninth Consecutive Year

      Best Hotel Chain in the Middle East
      Jumeirah Hotels & Resorts
      Second Consecutive Year

      Best Hotel in the Middle East
      Burj Al Arab Jumeirah
      Second Consecutive Year

      Best Individual Hotel in the World
      The Address Hotel Downtown Dubai

      Best Overseas Delivery Program
      Volvo
      Fourth Consecutive Year

      Best Rental Car Company
      Hertz
      Sixth Consecutive Year

      Best Airport Parking
      The Parking Spot

      Best Tourism Destination
      India

      Best MICE City
      Seoul
      Fifth Consecutive Year

      Best WiFi Service
      Boingo Wireless
      Ninth Consecutive Year

      Best Luggage Brand
      Briggs & Riley
      10th Consecutive Year

      Best Hotel App
      Hilton Hotels

      Best Airline App
      American Airlines
      Second Consecutive Year

      Best Small- to Mid-Sized Business Program
      IHG Business Edge

      Best Overall Credit Card
      United MileagePlus® Club Card from Chase
      Eighth Consecutive Year

      Best Credit Card Rewards Programs
      United MileagePlus® Club Card from Chase
      Eighth Consecutive Year

      Best Frequent-Stay Affinity Credit Card
      Marriott Bonvoy Boundless Card from Chase
      Eighth Consecutive Year

      Best Frequent-Stay Affinity Credit Card Promotions
      Marriott Bonvoy Brilliant American Express Card

      Best Frequent-Stay Affinity Credit Card Benefits
      Marriott Bonvoy Brilliant American Express Card

      Best Frequent-Stay Affinity Credit Card Redemptions
      Marriott Bonvoy Boundless Card from Chase

      Best Credit Card Special Events
      Citi Entertainment

      Best Small Business Credit Card
      Capital One Spark Miles for Business

      Best Frequent-Flyer Affinity Credit Card
      Alaska Airlines Visa Signature® Card from Bank of America
      Eighth Consecutive Year

      Best Frequent-Flyer Affinity Credit Card Promotions
      Citi® / AAdvantage® Platinum Select® World EliteTM Mastercard®
      Sixth Consecutive Year

      Best Frequent-Flyer Affinity Credit Card Benefits
      Alaska Airlines Visa Signature® Card from Bank of America

      Best Frequent-Flyer Affinity Credit Card Redemptions
      United Explorer Card from Chase
      Seventh Consecutive Year

      Best Cruise Line Affinity Credit Card
      Princess Cruises Visa Signature Card from Barclays
      Second Consecutive Year

      Global Traveler will also recognize the following Wines on the Wing award winners at the reception: Etihad Airways (Best International Business-Class Wines on the Wing, Best Red Wine International Business Class, Best Champagne International Business Class); American Airlines (Best International First-Class Wines, Best North American Wines on the Wing, Best North American White Wine); Aeromexico (Best Champagne International Business Class, Best North American Sparkling Wine); Air France (Best Champagne International First Class); All Nippon Airways (Best White Wine International Business Class, Best Red Wine International First Class); Singapore Airlines (Best White Wine International First Class); Alaska Airlines (Best North American Red Wine); and oneworld (Best Alliance Wines on the Wing). The results of the Wines on the Wing airline wine survey were announced in the August 2019 issue.

      About the Survey
      Global Traveler conducted an open-ended survey of its readers to determine the best in more than 80 travel-related categories. The survey was conducted from Jan. 1–Sept. 30, 2019. Questionnaires were available in subscriber copies of the magazine, online at globaltravelerusa.com/gt-tested-awards-ballot and through direct mail and email. Only questionnaires with more than 50 percent of the questions answered were considered. An outside accounting firm, Citrin Cooperman LLP, tabulated the results. Employees of the magazine and members of the travel industry were barred from participation.

      About Global Traveler
      With nearly 550,000 readers, Global Traveler connects brands with U.S.-based frequent, affluent travelers. According to MediaMark Research (Gfk MRI), GT readers have an average net worth of $2 million and 50 percent are CEOs and owners of companies. Our readers average nine domestic flights per year and 93 percent travel internationally on a regular basis (11 round-trips in the last three years), mostly in first and business class. More than 55 percent stay in 4- and 5-star hotels, at an average 60 nights per year. Four special editions — Leisure Lifestyle Edition, Global City Guidebook, Class Act Guide and The Trazee Book — complement 12 monthly issues. Each year, Global Traveler awards the GT Tested Reader Survey awards, the Leisure Lifestyle Awards and the Wines on the Wing awards (business- and first-class wine survey).

      About FXExpress Publications, Inc.
      FXExpress Publications, Inc., based in Yardley, Pa., is a privately held company publishing Global Traveler, globaltravelerusa.com, FX Excursions, eFlyer USA, eFlyer Asia and several annuals. WhereverFamily LLC publishes whereverfamily.com and its related brands, and Trazee Travel, LLC publishes trazeetravel.com.

      SOURCE Global Traveler

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