GM Voices Produces Free COVID-19 Voice Prompt Bundle for Business Phone Systems

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Professionally-Recorded Greetings and On-Hold Programs Help Businesses Keep Their Customers Informed; Audio Available in Several Ready-to-Load File Formats

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This effort is really just GM Voices doing its small part to assist the business community during an especially difficult time.

GM Voices, the world’s largest producer of professionally-recorded voice messaging for technology applications like IVR, eLearning, and virtual assistants, today announced the release of a free voice prompt bundle for business phone systems that includes general voice greetings, on-hold messages, and work-from-home notifications for companies dealing with changed customer care processes, business hours, and availability related to COVID-19. Containing a female and male voice option, this voice prompt pack delivers a professional-sounding way for businesses to keep customers informed during this unprecedented period and can stand alone or serve as a stopgap until custom voice messaging is obtained or recorded.

From mid-March onward, GM Voices has assisted numerous companies with recording projects related to COVID-19—closures, new business protocols, and alternate ways of serving clients. With these scripts of the highest priority, GM Voices waived all rush fees associated with coronavirus-based recordings, often delivering fully edited audio within the same business day. While these customers ranged from the Fortune 500 to small companies, not all companies have the resources and know-how to procure professional voice recordings. The COVID-19 voice prompt bundle is a way to assist these businesses, get them thinking about the information their audience needs to know, and provide an inroad to future voice recordings that will make marked improvements to their customer experience and care operation.

Voice messaging types in the bundle include:

  • Auto attendant greetings
  • Limited schedule notifications
  • On-hold messages (with and without music)
  • Remote work notifications
  • Messages for restaurants
  • Messages for venues/event spaces

“This effort is really just GM Voices doing its small part to assist the business community during an especially difficult time,” said Founder and CEO Marcus Graham. “Our services are such that we can keep our business moving forward as a virtual company with our staff and voice actors equipped with the software, workstations, and recording environments to effectively serve customers. Not all businesses are as fortunate; we just hope this free download is a useful resource for businesses to communicate effectively and minimize the impact of the situation.”

The COVID-19 voice prompt bundle can be downloaded here. Any business that needs assistance or would like to discuss supplemental or alternate recordings is encouraged to contact GM Voices directly at 770.752.4500 or

About GM Voices
Since 1985, GM Voices, Inc. has emerged as the global leader in professionally‐recorded voice, language localization, persona development and Voice Branding solutions for Fortune 1000 corporations worldwide. Dozens of voice actors record in their studios each week, providing clients a consistent voice for any application. More than 100 languages and dialects are offered. GM Voices invented the term and concept of Voice Branding, a single‐voice customer experience consistent with a company’s brand image. For more information, visit

Matt Strach
Director of Marketing
770.752.4500 ext. 4525

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Matt Strach
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